Mid-Senior Implementation Supervisor II

Job Title: Mid-Senior Implementation Supervisor II

Location: Fairdale, KY

Type: W2

Experience Required: 10+ Years

Industry: Logistics & Supply Chain

Important Note

• Candidates with PMP Certification are highly preferred. PMP Training can also be considered.
• Strong focus on business-side project implementation and migration experience rather than pure IT infrastructure/project delivery.
• Candidates may be required to work overtime and weekends during migrations.
• Domestic travel is required; international travel may be required based on project needs.

Job Summary

We are seeking an experienced Implementation Supervisor II to support mid-to-large scale migration and implementation projects involving single-site and multi-site deployments across multiple products and services.

The ideal candidate will have strong project management expertise, experience managing customer account migrations, and the ability to lead cross-functional implementation teams. This role requires strong communication, planning, scheduling, reporting, and stakeholder management skills to ensure successful project execution and customer satisfaction.

Key Responsibilities

• Lead and support mid-to-large scale implementation and migration projects.
• Manage account migrations involving multiple sites, products, and services.
• Develop implementation models, deployment plans, project schedules, and communication strategies.
• Coordinate implementation phases including planning, execution, training, and post-implementation support.
• Manage cross-functional teams and ensure alignment across business units.
• Conduct project status meetings and follow up on action items.
• Partner closely with Program Managers and business stakeholders.
• Prepare weekly status reports, implementation updates, and project documentation.
• Perform post-implementation audits, lessons learned reviews, and ongoing project analysis.
• Utilize project management tools to track milestones, risks, deliverables, and project success metrics.
• Participate in daily status meetings using Zoom or similar collaboration platforms.
• Travel to customer locations to support migration and implementation activities.

Required Qualifications

• 10+ years of experience in project management, implementation, or migration management.
• Strong experience managing mid-to-large scale business implementation projects.
• Experience handling account migrations and cross-functional project coordination.
• Proven ability to manage multiple projects and workstreams simultaneously.
• Strong knowledge of project management methodologies and best practices.
• Excellent communication, stakeholder management, and organizational skills.
• Experience creating project plans, schedules, reports, and implementation documentation.
• Bachelor’s degree required.

Preferred Qualifications

• PMP Certification preferred (PMP Training will also be considered).
• Experience within Logistics and Supply Chain environments.
• Strong business operations and client-facing implementation experience.
• Familiarity with project management and collaboration tools.