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Perceptyx Himalayas · Posted 20d ago

Customer Success Manager

USD 120000-150000 Full time Remote

Customer Service Sales Manager Customer Success Manager
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Indexed description

Customer Success Manager role involves serving as a trusted advisor and internal advocate for a portfolio of Perceptyx customers, providing guidance and best practices for healthy adoption of the platform and services. The role requires delivering ongoing support and advice on strategy and long-term planning, improving employee experiences, and achieving greater organizational success.

Requirements

  • 2–5 years of experience in a Customer Success or Account Management role within a B2B SaaS organization
  • 7+ years of overall relevant professional work experience
  • 0–2 years of supervisory or team-leading experience (asset)
  • Bachelor's Degree (4-year) in any field of study

Benefits

  • Comprehensive medical, dental, and vision insurance
  • RRSP matching
  • Generous PTO and paid holidays
  • Parental leave
  • Professional development budget

Originally posted on Himalayas

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