Sr Systems Administrator

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Learning Management System (LMS) Administrator – SAP SuccessFactors Position Summary The LMS Administratoris responsible forthe configuration, maintenance, compliance, and optimization of the SAP SuccessFactors Learning Management System (LMS). This role ensures the LMS operates effectively within a validated (GxP) environment andremainscompliant with regulatory requirements, including 21 CFR Part 11 and applicable global quality standards. The ideal candidate has hands-on experience administering SAP SuccessFactors Learning, supporting validated systems, and partnering with Quality, IT, and business stakeholders tomaintainsystem integrity, audit readiness, and operational excellence. Key

Responsibilities

System Administration & Configuration Administer and configure SAP SuccessFactors Learning (roles, curricula, items, assignments, approval workflows, notifications). •Maintainsystem security roles and access controls aligned with internal policies and segregation of duties. • Managesystem configurations relatedtolearning assignments, certification programs, retraining rules, and compliance-driven curricula. • Perform system releases and regression testing in coordination with IT and Qualitypolicies and procedures. Validated Environment & Compliance Operateand maintain the LMS in a validated (GxP) environment. • Support Computer System Validation (CSV) lifecycle activities including User Requirements (URS), Functional/Design Specifications (FS/DS), Risk Assessments, IQ/OQ/PQ documentation, change controls, and test script development and execution. • Ensure compliance with 21 CFR Part 11, electronic records/electronic signatures requirements, and global regulatory standards. •Maintainaudit trails, documentation, and system change logs. • Support internal and external audits and inspections. Change Management & Release Support • Evaluate system changes and enhancements forvalidationimpact. • Lead or support change control processes, including impact assessments and documentation updates. • Coordinate quarterly SAP SuccessFactors releases, including testing, validation updates, and stakeholder communication. • Partner withupstream and downstream system ownersto manage integrations (HRIS, SSO, content providers). Data Integrity & Reporting • Ensure data accuracy, integrity, and reconciliation between LMS and upstream/downstream systems. • Develop andmaintaincompliance and operational reports. • Support regulatory reporting and training compliance metrics. • Perform periodic data reviews and system monitoring activities. Stakeholder Support & Training • Serve as SME for SAP SuccessFactors Learning. • Provide end-user support and troubleshooting. • Partner with HR, Quality, Compliance, and business leaders to design scalable learning solutions. • Develop system documentation, SOPs, and training materials. Required

Qualifications

Bachelor’s degree in Information Systems, HRIS, Business, Life Sciences, or relatedfield. • 3–5+ years of hands-on SAP SuccessFactors Learning administration experience. • Direct experienceoperatingand supporting systems in a validated (GxP) environment. • Strong understanding of Computer System Validation (CSV)principles andmethodologies. • Working knowledge of 21 CFR Part 11 and electronic record compliance requirements. • Experience supporting audits (internal, external, regulatory). • Strong analytical and documentation skills. • Ability to manage multiple priorities in a regulated environment. Preferred

Qualifications

Experience in pharmaceutical, biotech, medical device, or other regulated industry. • Experience with LMS integrations (HRIS, SSO, content providers). • Familiarity with SAP SuccessFactors release management processes. • Knowledge of data privacy regulations (GDPR, etc.). • Experience with reporting tools within SuccessFactors or external BI tools. Key Competencies Strong attention to detail and data integrity mindset. • Structured and disciplined documentation practices. • Risk-based decision making. Cross-functional collaboration. • Continuous improvement orientation. Originally posted on Himalayas