Channel Sales Account Manager

About the Company:

Hikvision is one of the world's leading companies of video surveillance products and solutions. The company specialises in video surveillance technology, as well as designing and manufacturing a full line of innovative CCTV and video surveillance products. The product line ranges from cameras and DVRs to video management software.

Since its establishment in 2013, Hikvision Australia has developed its business at a fast pace, achieved a good market share and successfully built up its brand recognition in the Australian local market.

About the Role:

This role focuses on channel development. The successful candidate will proactively identify, engage, and onboard new channel partners to support the growth of the company’s product portfolio.

Job Responsibilities:

• Develop and expand channel customer relationships to support sustainable sales and market growth
• Establish and execute channel and account development strategies aligned with business objectives
• Identify, evaluate, and prioritise new business opportunities and target accounts
• Proactively engage with prospective channel partners and, where applicable, existing accounts to drive channel expansion
• Deliver value-added customer engagement, including product presentations, demonstrations, and Proof of Concepts (PoC)
• Support channel partner growth through effective engagement initiatives, training programs, and ongoing communication
• Conduct vertical industry and regional market research to support targeted channel development
• Design and present appropriate product offerings, and support tender responses, RFIs, and RFPs as required
• Represent the company at customer meetings, industry events, and regional activities to strengthen relationships and generate new leads
• Monitor market trends and competitive dynamics, and provide timely market intelligence, insights, and feedback to support business planning and product development
• Collaborate closely with sales, technical, operations, and support teams to ensure successful solution delivery and alignment with channel strategy
• Contribute to case studies, best practices, and knowledge sharing to support continuous improvement across the team
• Complete required reporting, KPI planning, and other ad hoc duties in line with business needs

Role Requirements:

• Proven experience in B2B sales, channel development, or business development roles
• Background in electrical, retail, trade, or other field-based industries will be highly regarded
• Demonstrated ability to develop new customers and business relationships in competitive markets
• Outstanding presentation and demonstration skills, with the ability to clearly articulate product value and solutions to customers
• Strong interpersonal, communication, and relationship-management skills
• Ability to engage with customers of varying sizes, business models, and communication styles
• Experience managing channel dynamics and resolving customer or partner issues
• Self-motivated, well-organised, and able to work independently in a field-based role
• Willingness and ability to travel interstate regularly