Facility Coordinator

What this job involves:

As a Facilities Coordinator, you will serve as the operational backbone supporting our Facility Manager in delivering exceptional client experiences across all building operations. This critical role combines strategic oversight with hands-on coordination, ensuring seamless facility operations that exceed client expectations while maintaining budget integrity. You will interface directly with clients, manage vendor relationships, and coordinate building services to create an environment where business thrives. Your attention to detail and proactive approach will directly contribute to JLL's reputation for operational excellence and client satisfaction.

What your day-to-day will look like:

• Monitor and coordinate work assignments for building technicians, vendors, and contractors to ensure seamless service delivery within prescribed budgets
• Receive, dispatch, and track work requests through completion, maintaining clear communication with technical staff and service providers
• Interface with clients, visitors, and guests professionally while resolving building services issues including janitorial, conference rooms, and facility equipment
• Complete accurate and timely facility reports following established policies while supporting budget variance analysis and cost savings initiatives
• Coordinate maintenance scheduling and provide project management support to ensure minimal disruption to client operations
• Ensure compliance with Service Level Agreements and Key Performance Indicators while supporting audit requests and client satisfaction surveys
• Place supply orders timely and manage vendor relationships in accordance with sourcing directives and procurement policies

• High school diploma or GED required
• Proficiency in Microsoft Office software, particularly Excel, for reporting and data management
• Strong organizational and management skills with ability to prioritize multiple tasks effectively
• Excellent English language verbal and written communication skills for client and vendor interactions
• Demonstrated interpersonal and supervisory skills for managing diverse teams and service providers
• Computer proficiency for facility management systems and reporting requirements
• Ability to work in a dynamic client environment with frequent interaction and problem-solving requirements

• Community college degree in business administration or related field
• Junior-level experience in Facilities Management or related service industry
• Knowledge of real estate, telecommunications, furniture systems, and building operations
• Experience with Service Level Agreements and Key Performance Indicators in facilities management
• Background in budget management and financial reporting within facilities operations
• Familiarity with vendor management and procurement processes
• Experience supporting project management activities in corporate environments

Work Shift: Standard Business Hours