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JAK Travel Agency Linkedin · Posted 26d ago

Remote Scheduling & Customer Support Representative | Work From Home | Training Provided

New York City, New York, United States

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Job Overview

We are seeking a Remote Client Experience Specialist to support clients through scheduling, coordination, and service-related communication in a fast-paced remote environment. This role is ideal for individuals who are organized, reliable, and enjoy working directly with people in a structured support role.

This is a remote position with training provided, and we are open to candidates from diverse professional backgrounds who are eager to learn and grow.

What You’ll Be Doing

  • Managing client communications and support requests
  • Coordinating schedules and appointment-related tasks
  • Assisting with service updates and follow-ups
  • Maintaining accurate records and system updates
  • Providing a consistent and professional client experience

What We’re Looking For

  • Strong communication and organizational skills
  • Comfort working in a structured, task-based environment
  • Ability to stay responsive and detail-oriented
  • Reliable internet connection and quiet workspace
  • Previous experience in customer service, hospitality, retail, admin, or similar roles is a plus
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