Blue Cross Blue Shield of Michigan
Linkedin · Posted 17d ago
Project Consultant-Group Operational Readiness
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Indexed description
Job DescriptionDepartmental SummarySupport Implementation, Monitoring And Enforcement Of Commercial Business Strategy, Using GrpCRM For The Identification, Tracking, Escalation And Resolution Of Different ASC-focused Objects, Support Requests And Workflows, Including
- Monitoring and resolution of GrpCRM DFund / UCCR requests
- Buy-Up request fulfillment, governance and execution
- ASC contract signature handling (fulfillment, execution, and closure)
- Activation of highly-controlled ASC impacts such as mandated chgs
- Monitoring and accuracy of 'ASC Account 360' data
- Oversee adherence of legal, financial, product and audit controls for ASC grp arrangements and purchases
- Extensive experience with GrpCRM – as a user, a task manager, workflow administrator, and report builder
- Support GrpCRM UAT testing, as applicable
- Support impact assessments including identification and tracking of group-specific impacts
- Document and measure ongoing quality processes owned and/or managed by the ASC Contracting team
- Develop detailed project plans and schedules, identify goals, objectives, risks and resource allocation.
- Monitor project status for significant deviations in quality, cost or schedule. Interface with various departments, senior management and external individuals providing value and support for continuous improvement.
- Support development of project budgets and update, as required.
- Coach and mentor team members.
- Provide feedback on team performance.
- Ensure that expectations are developed, controlled, and executed in a timely manner.
- Represent leadership staff at meetings in their absence.
- May provide supervision to others.
- Other duties as assigned.
- Bachelor's Degree in related field required.
- Five (5) or more years' experience in related field.
- Three (3) years project management experience in health plan operations or related field
- Project Management Professional Certificate preferred.
- Leadership and/or analytical experience with data, systems, and operations.
- Knowledge of program management preferred.
- Excellent analytical, organizational, problem solving, verbal and written communication skills.
- Knowledge of project management tools and methodologies.
- Ability to work independently, within a team environment and with multiple priorities.
- Proficient in current industry standard PC applications and systems (e.g., Access, Excel and Word).
- Ability to work closely with the technical support team in understanding and resolving systems issues.
- Ability to develop, implement, and monitor policies and procedures.
- Other related skills and/or abilities may be required to perform this job.
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