Group Product Manager
Indexed description
https://intrepiddirect.com/
The Company is an equal employment opportunity employer.
Responsibilities
At Intrepid Direct Insurance, we are redefining the business insurance experience with a direct-to-insured model. We’re seeking a Group Product Manager (GPM) to lead a small, high-impact team of Product Owners and Business Analysts focused on driving innovation, operational excellence, and customer-centric growth.
This is a hands-on leadership role, ideal for someone who enjoys shaping product strategy while staying close to execution. You’ll oversee product areas including Customer Experience & Growth, Innovation & Emerging Technology, and Insurance Operations & Productivity, ensuring alignment with business goals and delivering measurable impact.
You’ll thrive in this role if you…
- Are a product leader who still loves being close to the work.
- Are energized by the challenge of building scalable solutions that support long-term.
- Have natural curiosity and are constantly exploring new ways to solve problems with.
- Are passionate about using technology to innovate and solve real business problems.
- Enjoy mentoring and developing product talent.
- Understand the nuances of insurance operations.
- Are obsessed with delivering value to customers and measuring what matters.
- Want to help shape the future of a modern, direct-to-insured insurance company.
- Lead and mentor a team of Product Owners and Business Analysts across three key product domains:
- Innovation: exploration and development of new solutions that leverage data, analytics, and AI to improve business and customer outcomes.
- Operations & Productivity: streamlining internal workflows and enhancing insurance processes across all aspects of the policy lifecycle.
- Customer Experience & Growth: optimizing tools, workflows, and experiences that empower our team to deliver exceptional service and drive customer growth.
- Define and drive product strategy and roadmaps in collaboration with business and engineering.
- Partner with stakeholders across underwriting, claims, sales, marketing, operations, and engineering to align product initiatives with company goals.
- Partner with engineering to deliver intuitive, scalable solutions that improve quoting, onboarding, servicing, and reporting.
- Support the team in product discovery, writing clear requirements, prioritizing backlogs, and delivering high-quality solutions.
- Foster a culture of experimentation, continuous improvement, and customer obsession.
- Track and report on product performance, team progress, feature adoption and key business outcomes.
- Champion cross-functional collaboration, communication, innovation across the organization.
- 10+ years of product management experience, including 3+ years in a leadership role.
- Proven success leading cross-functional product teams in a fast-paced, agile environment. Startup experience is a plus.
- Strong understanding of insurance operations, customer experience, and/or technology driven innovation.
- Experience working in B2C distribution models.
- Excellent communication, stakeholder management, and critical thinking skills.
- Comfortable balancing strategic planning with hands-on execution.
- Familiarity with tools like Jira, Confluence, Figma, and analytics platforms (e.g., Looker, Power BI).
- Data-driven mindset with ability to interpret and act on customer and performance insights Experience with AI/ML, workflow automation, or CRM systems is a bonus.
Additional Company Details
We do not accept unsolicited resumes from third party recruiting agencies or firms.
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
Sponsorship Details
Sponsorship not Offered for this Role
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