Client Care Administrator (Front Desk) — JL PhysioFit (Ponteland)

We’re hiring!

At JL PhysioFit, we’re looking for a Client Care Administrator (Front Desk) to join our team in Ponteland.

This is a key role in the clinic. You’ll be the first point of contact for our clients and play a big part in making their experience feel smooth, calm, and well organised from start to finish.

As we continue to grow, we’re investing in our systems and front desk experience — with a strong focus on high-quality service, clear communication, and teamwork.

We’re looking for someone who:

• Communicates confidently and professionally
• Stays calm and organised in a busy environment
• Takes pride in delivering excellent service
• Is open to feedback and focused on improving
• Works well as part of a close-knit team

This role includes a mix of shifts with early starts (8:30 am) and late finishes (6:45 pm) and alternate Saturdays (8–1 pm), totalling 24 per year.

If you’re someone who enjoys being part of a professional, supportive environment and wants to play an important role in a growing clinic, we’d love to hear from you.

To apply, please follow the application process outlined in the job description.

https://docs.google.com/document/d/15iVOZxleqoKOUlWLJHo-BHNqc_W2zB0PKhrboo_c30Q/edit?usp=sharing