General Manager - Greater Manchester

• Job title: General Manager
• Depot: Greater Manchester
• Responsible to: Cash & Carry Controller

United Wholesale Grocers Limited was founded in 1977 by Mr. Mohammed Ramzan. The company has over 200 employees with a turnover in excess of £220 million. We have 3 have branches, 2 in Glasgow and 1 at Gateshead in the North East of England and we are about to open a new branch in the Greater Manchester area. We are primarily a Cash & Carry Wholesale business with a wide product portfolio consisting of Beers, Wines, Spirits, Soft Drinks, Confectionary, Crisps and Snacks, Household and Grocery.

Job Purpose

• The development of depot sales and the organisation of profitable operations, in order to provide a high-quality service to our customer.

• Engage with existing, potential and lapsed customers and Key Account Managers in order to continually develop both sales and customer base, including symbol group portfolio
• Maintain strong relationships with all existing and potential new customers whilst ensuring high standards of customer service throughout all depot operations
• Depot standards
• The control of delivered operations in order to ensure optimum service levels are achieved
• Work collaboratively with the Trading function in order to ensure that product layout within the depot supports the delivery of maximum sales and profitability
• Coordinate the delivery of planned depot promotional activity
• Maximise revenue from local suppliers through effective negotiations at depot level
• Control levels of depot wastage in order to ensure minimal impact on depot margin
• The control of goods receipt, merchandising and sales operations to maximise availability and sales.
• The control of stock and order, stocktaking and stock checking operations
• Control the purchase, use and maintenance of all equipment, plant and machinery
• Ensure provision of adequate levels of supervision, coaching/guidance, communication and opportunities for staff involvement and development
• Ensuring that agreed sales targets are achieved
• Control of operational costs in accordance with agreed budgets
• Ensure compliance with appropriate levels of the competency framework
• Maintain employee and organisational confidentiality in line with the Data Protection Act
• Demonstrate commitment to equality and diversity
• Comply with Health and Safety responsibilities in line with the Company Health, Safety and Environmental Policy.
• Comply with all other policy and legal requirements in relation to role

• Great organisational skills
• Strong Leader
• Working knowledge of Microsoft packages
• Ability to communicate effectively at all levels
• Ability to operate in a team environment
• Customer focus
• Facilitation skills
• Time management skills
• Ability to motivate and develop staff
• Experience managing costs and resources
• Assertiveness
• Excellent communication skills and the ability to build strong working relationships