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nLeague Linkedin · Posted 1mo ago

Compliance Officer

Fort Lauderdale, Florida, United States

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Indexed description

Job ID: 801829

Position: Ft. Lauderdale-CTMH-Compliance Officer

Client: FL-DBPR(Florida Department of Business & Professional Regulation)

Location: 1525 W. Cypress, Ft. Lauderdale, Fl 33309

or

1400 West Commercial Blvd, Suite 185 Ft. Lauderdale, Fl 33309

Duration: 12+ Months (On-Site)

  • FL-DBPR-Ft. Lauderdale-Condominiums, Timeshares and Mobile Homes - Compliance Officer
  • WORK ENVIRONMENT: Professional office, business casual, cubicle

Candidate Responsibilities

  • Contact constituents/complainants to discuss the details of the complaints that are filed.
  • Read state statute and compare with complaints to analyze the issue.
  • Communicating with the public, so good customer service skills are a MUST.
  • Advise complainant of the Division s jurisdiction and that the case is being closed and for what reason.
  • Provide any resources or referrals, as appropriate.
  • Send a written correspondence to the complainant once approved by the supervisor.
  • Close the case out by adding the appropriate codes/activities/statues in Versa.
  • Document the actions in the OnBase system.

Candidate Required Skills

  • Communicate verbally and in writing appropriately
  • Read and interpret Florida statutes
  • Previous experience working with the public in a professional work environment
  • Exceptional organizational skills
  • Commit to the project timeline
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