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Tandym Group Linkedin · Posted 1mo ago

Debit Card Dispute Resolution Specialist

Pensacola, Florida, United States

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Indexed description

Join our team as a Debit Card Dispute Resolution Specialist in Pensacola, FL, or Winchester, VA, where you will manage and resolve debit card disputes in a dynamic environment.

About the Opportunity:

  • Hybrid or Remote: Hybrid, 3 days onsite
  • Shift: Standard business hours
  • Schedule: Full-time
  • Hours: 40 hours/week
  • Setting: Office and Remote

Responsibilities:

The Debit Card Dispute Resolution Specialist will be responsible for:

  • Handling debit card disputes and chargebacks
  • Understanding Visa/Mastercard regulations and compliance
  • Researching and analyzing transactions
  • Managing multiple cases with accuracy
  • Navigating dispute management systems

Qualifications:

  • Experience with debit card disputes
  • High school diploma or equivalent
  • Certification in dispute resolution (if applicable)
  • Knowledge of Visa/Mastercard regulations
  • Experience with case management systems
  • Analytical skills
  • Strong communication skills
  • Attention to detail

  • Ability to work under pressure

Desired Skills:

  • Experience in banking or financial services
  • Bachelor's degree (preferred)
  • CFE certification (optional)
  • Experience with financial regulations
  • Customer service skills
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