Cluster Manager

Job Role

• Achieve Profit Targets for the cluster of Branches.
• Achieving sales targets set for the region by ensuring 100% compliance.
• Handling a team of Sales, Credit and Operations.
• Staffing and grooming, team building, motivation, satisfaction and minimal attrition.
• Monitoring and evaluating performance of his existing and newly appointed team members. Also ensuring

they are given a constructive feedback which sums up to the development and growth.

• Ensuring the delinquency ratio stays downbeat for his portfolio.
• Assessing training needs to accelerate his team’s performance.
• Ensuring market penetration is accomplished every month.
• Identifying upcoming markets and setting up operations in that market.
• Effective operations, team management and excellent relationship skills to be displayed.
• Introduce and Implement new marketing and sales promotion initiatives for the region by coordinating

with product team.

Key Responsibilties

• Business Development
• Credit Administration
• Operations Management
• Client Servicing
• Team Management

Mandatory Skills

• Graduate/MBA with 8-11 years of experience (4-7 yrs of relevant exp in Auto Loan)
• Strong Inter-personal and leadership skills - ability to hire/train/motivate/retain large teams.