Merchandising Optimisation Executive
Indexed description
You’ll be working across multiple digital touchpoints to optimise customer journeys, refine merchandising strategies, and support the overall effectiveness of our campaigns. You’ll combine data-driven insight with creative thinking, showing the courage to challenge assumptions and test new approaches that reach better outcomes.
At the heart of this role is a strong sense of purpose where you will ensure every decision improves value for our members and partners. You’ll contribute to a culture of growth, continuous learning, iterating, and sharing insights to drive performance across campaigns. Collaboration is essential, and you’ll work in a way that champions inclusivity and respect, valuing diverse perspectives and fostering a positive and supportive environment
Job Requirements
Key Qualifications:
- 2+ years of experience ideally in an operational or merchandising role
- Proficient in Excel/google sheets (formulas, pivot tables, data analysis)
- Strong and proven organisational skills and attention to detail
- Excellent communication and interpersonal skills
- Able to manage multiple tasks and meet deadlines in a forward thinking and innovative environment
- Positive, proactive, and a strong team player
- BA/BS degree or equivalent qualification
- Familiarity with Gen Z/student audiences
- Experience with merchandising APP
- Understanding of in flight campaign optimisation
- Experience of using Bloomreach a bonus or other similar CRM tools
- Curious, analytical, and data-driven
- Creative in problem-solving
- Accountable and results-focused
- Monitor performance of our brands and offers, and collaborate with commercial teams to grow and improve offer performance.
- Collaborate with our commercial team to align merchandising strategies with overarching business objectives.
- Develop and execute optimisation experiments and personalisation initiatives across app and web platforms to maximise merchandising effectiveness.
- Manage the merchandising for CRM
- Be efficient in the management of merchandising operations
- Develop and maintain accurate reports to analyse and track key performance indicators across our merchandising initiatives.
- Proactively identify drivers of growth and success, presenting actionable improvement opportunities to stakeholders.
- Support the Marketing Campaigns team by leading deliverables from the commercial team that ensure we deliver best in market offers for our members.
We partner with 850+ of the world’s biggest brands, bringing their products and services to the hearts and minds of tomorrow’s professionals—driving engagement, building affinity, and delivering real results.
We offer a fast-paced, fun, and social working environment where you can truly make an impact. We believe work should enhance and complement your life, which is why we provide a flexible hybrid working model. While there are expectations to attend the London campus periodically, you and your manager will determine the most appropriate balance together, ensuring both your needs and the needs of the business are met.
We work hard at UNiDAYS, and we believe in fair compensation for that hard work. That’s why we’re proud to offer all employees full access to our comprehensive benefits package.
Our Perks Include
- 25 days holiday per year increasing with length of service, plus bank holidays
- Competitive salaries
- 4pm finishes every Friday
- Company pension scheme
- Private health insurance (BUPA)
- Dental Insurance (BUPA)
- Income protection policy
- Life assurance policy
- Employee Assistance Program
- Enhanced parental leave pay
- Regular team building activities
- £150 pounds towards your home office set up
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