Customer Success Manager

We’re hiring a high-level Customer Success Manager to own client relationships, oversee outbound campaigns, and manage inbox managers to ensure execution is tight and results-driven. We’re looking for someone sharp, reliable, and performance-focused

This is not an entry-level role. You must have prior experience managing clients and running outbound systems.

What You’ll Be Responsible For

• Managing client communication and expectations

• Setting up and launching outbound campaigns (cold email / LinkedIn / etc.)

• Overseeing inbox managers and ensuring proper follow-up

• Tracking performance and optimizing campaigns

• Reporting results clearly and professionally

• Proactively solving problems before they escalate

Requirements

• Proven experience as an Customer Success Manager or similar client-facing role

• Experience with setting up outbound campaigns is a must (cold email, LinkedIn outreach, etc.)

• Strong leadership and oversight skills

• Excellent written and spoken English (near-native level required)

• Highly organized and detail-oriented

• Ability to manage multiple clients without dropping the ball

You’re a Great Fit If You:

• Take ownership instead of waiting for instructions

• Communicate clearly and confidently

• Are proactive, not reactive

• Care about performance metrics and outcomes

The role is 100% remote, on the US market, and operates 9-6pm EST.

Improtant: How to Apply

Please attach your resume and send over a short Loom video introducing yourself and the reason you applied for this role.

If you have any questions, please don't hesitate to reach out to: [email protected]