Full-Time Loss Prevention Supervisor
Indexed description
What You’ll Do
- Identify external and internal theft trends within assigned location(s)
- Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposure
- Implement store awareness programs that address theft, safety, inventory and shortage control
- Effectively identify and communicate potential shortage opportunities to all leaders
- Conduct operational audits and physical security inspections to ensure the store is in compliance with Kohl's policies and procedures
- Partners with store personnel to address opportunities for improvement
- Work to create a culture of honesty and impression of control in the store
- Recruit and train new Loss Prevention Associates; Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists (select locations)
- Maintain customer service awareness
- Act as a representative on behalf of Kohl’s on legal proceedings as needed
- Additional tasks may be assigned
- Strong interpersonal and written communication skills
- Ability to work independently with initiative
- Strong customer service skills
- Ability to make quick decisions in the company’s best interest
- Uphold confidential information and investigations
- Detail-oriented
- Prior experience or background in Loss Prevention, security, law enforcement or retail
- Knowledge of surveillance and basic CCTV systems
- Knowledge of or ability to learn programs in Google Suite and various other computer programs
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