Store Manager - Woodlands TX
Indexed description
The Store Manager is responsible for managing the day-to-day retail operations of their applicable store inclusive of sales and service, team leadership and operational excellence.
Roles And Responsibilities
- Develop and implement strategies to drive sales and key performance indicators
- Manage store P&L by driving top line revenue and strategically managing expense budgets to meet overall profitability goals
- Implement product and visual merchandising directives and techniques to maximize space and drive sales
- Manage and communicate merchandise opportunities to District Manager/ buying team
- Analyze customer profiles, buying trends, and competitive information to impact and drive business
- Create and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat business
- Support new store openings, remodels, pop-ups and special events as needed
- Communicate staffing, merchandising and operational needs to HQ team
- Manage and achieve or exceed all inventory and shrink goals; plan and execute bi-annual Physical Inventory
- Manage inventory control procedures including product receipt, transfers and returns
- Provide direction, feedback and coaching to foster collaboration and productivity
- Recruit, train and retain an exceptional team of support managers and client experience focused associates
- Train and coach team to meet and/or adhere to client service standards and company policies and procedures
- Manage store-level HR functions, including associate scheduling and timecard review / approval
- Manage and maintain store cleanliness and organization, including front of house and stock space
- Proficient in Microsoft Applications
- Proficient in point-of-sale (POS) systems
- Experience with back office operations management, visual merchandising and recruitment / training
- Strong written and verbal communication skills
- Ability to manage and mentor a team
- Ability to work effectively and collaboratively with cross-functional teams and stakeholders
- Ability to make decisions independently, or escalate when applicable
- Ability to work non-traditional hours; weekends, evenings and holidays
- Bachelor’s Degree in Business or related field preferred
- Minimum 2 years’ experience in retail store management
- Minimum 4 years’ experience in a client services related capacity
- Work is performed in a retail environment / store
- Walk, sit, stand, bend, reach and move continually during working hours
TravisMathew is an Equal Employment Opportunity
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