Heavy Equipment Field Technicians

Field Service Technicians Heavy Equipment

Location:Cambridge, Ohio--our ideal candidate is a maximum of 20 miles from the Cambridge Branch OR centrally located between Brilliant, Ohio and Cambridge, Ohio

Company: Southeastern Equipment Company, Inc.

Job Type: Full-time | Non-Exempt

Hours/Scheduling

Effective Date:12.2. 2025

Travel: Minimal approximately 15 days per year for meetings and training

Reports To: Operations Manager or Service Manager

About The Role

Southeastern Equipment Company is seeking a skilled and motivated 2Field Service Technicians to join our team. In this role, you'll be responsible for diagnosing, repairing, and maintaining a wide range of heavy equipment at customer job sites. This position requires a high level of mechanical aptitude, attention to detail, and a commitment to safety and customer satisfaction.

Every day will bring new challengesfrom troubleshooting complex hydraulic or electrical systems to ensuring equipment runs safely and efficiently. If you're hands-on, resourceful, and ready to grow your career in a dynamic field environment, this is the opportunity for you.

Why Work with Us

• Mission-Driven: Our goal is simplehelp our customers win
• Core Values: Hustle, Thoughtful, Passionate, Customer-Focused
• Supportive Culture: Team-based, respectful, and results-oriented
• Growth Opportunities: Ongoing technical training and advancement potential
• Stability: Join a respected name in the construction equipment industry

Key Responsibilities

Diagnose and Repair Equipment

• Perform field repairs and maintenance in a safe, timely, and professional manner
• Recreate and diagnose customer complaints using schematics and diagnostic tools
• Communicate needed parts and supplies to the service and parts departments
• Complete repairs within quoted timeframes or notify supervisor of delays
• Maintain a clean and safe work environment, including vehicle and tools

Documentation and Reporting

• Complete all work orders using the 3C format (Complaint, Cause, Correction)
• Accurately log time, parts, and materials used
• Ensure daily notes are entered into electronic work order system

Customer Service and Communication

• Interact with customers professionally to explain repairs and equipment needs
• Perform equipment inspections and suggest additional repairs if necessary

Safety and Compliance

• Follow all company safety policies and OSHA regulations
• Maintain field service vehicle in compliance with DOT standards
• Complete regular vehicle inspections and maintenance

Team Collaboration

• Assist with quoting and estimating repair work as needed
• Uphold a respectful and honest communication style with customers and team members

Qualifications

• High school diploma or GED
• 2+ years of experience in diesel, agricultural, automotive, or heavy equipment repair
• Technical degree or equivalent experience in diesel or heavy equipment preferred
• Ability to read electrical and hydraulic schematics
• Welding and cutting torch experience a plus
• Must pass or obtain DOT physical certification
• Strong troubleshooting skills and a high level of initiative
• Dependable, adaptable, and customer-focused

Physical Requirements

• Must regularly lift and/or move up to 50 pounds and occasionally over 100 pounds
• Frequent standing, crawling, kneeling, climbing, and overhead lifting
• Regular use of power tools and diagnostic equipment
• Work includes outdoor conditions and physical inspection of large equipment