Director of Customer Analytics and Data Science

Houston, TX, United States (On-site)

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Job Info

• Job Identification 101033
• Job Category Management
• Posting Date 05/18/2026, 03:59 PM
• Locations 3 Riverway, Houston, TX, 77056, US (On-site)
• Job Schedule Full time
• Regular or Temporary Regular
• Organization Shared Business Services, King Ranch Enterprise

Job Description

What to Expect in the Role:

• Define and builder King Ranch consumer data platform and infrastructure
• Define and execute the customer analytics and data science roadmap aligned with business objectives to drive incremental margin opportunities
• Develop predictive models and machine learning solutions to improve customer acquisition, retention, segmentation, personalization, and forecasting.
• Translate complex analytical findings into clear business recommendations for executive stakeholders.
• Partner with cross-functional teams to identify opportunities for data-driven decision-making and optimization.
• Establish KPIs, reporting frameworks, dashboards, and performance measurement strategies across customer-focused initiatives.
• Drive experimentation and test-and-learn methodologies including an A/B testing, champion challenger framework and causal analysis.
• Oversee the design and implementation of scalable analytics infrastructure, data models, and reporting solutions.
• Ensure data quality, governance, and compliance with privacy and security standards.
• Present strategic insights and business performance updates to senior leadership and executive teams.
• Stay current on emerging trends in analytics, artificial intelligence, machine learning, and customer intelligence technologies.
• Foster a culture of innovation, collaboration, continuous improvement, and data literacy across the organization.

What We Will Be Needing From You

• Bachelor’s degree in Data Science, Statistics, Mathematics, Computer Science, Economics, Business Analytics, or a related field required; Master’s degree preferred.
• 15+ years of progressive experience in analytics, business intelligence, or data science roles, including leadership experience.
• Proven success leading customer analytics or customer intelligence initiatives in a fast-paced environment.
• Strong expertise in statistical modeling, predictive analytics, machine learning, and customer segmentation techniques.
• Advanced proficiency with SQL and experience with Python, R, or similar programming languages.
• Experience with BI and visualization tools such as Tableau, Power BI, Looker, or similar platforms.
• Strong understanding of customer lifecycle metrics, retention strategies, attribution models, and marketing analytics.
• Experience working with cloud-based data environments and modern data platforms.
• Exceptional communication and storytelling skills with the ability to influence executive decision-making.
• Strong project management and organizational skills with the ability to manage multiple priorities.

About Us

Not Just Cowboys…but we have those too!

To attract and retain the best talent possible, King Ranch, Inc. is committed to providing a culture focused on our core values, which include being a team player, honesty, accountability, willingness to learn and excellence. These aren’t just words to us, they are us! Our employees give their best each and every day to safeguard the legacy we have been entrusted with. If this sounds like something you would like to be a part of we encourage you to apply and join the King Ranch team.