Renewals Account Manager, (Remote, IND)
Indexed description
As a Renewals Account Manager, you will be responsible for managing the contract renewal cycle for JAPAC customers and driving on-time renewals and growth in licenses and per endpoint revenue. You will work with the partner and customer to answer questions, provide quotes, and ensure a seamless customer experience.
Requirements
- Track record of meeting or exceeding expectations in an individually focused, quota carrying role. - Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements. - Technical aptitude and ability to learn new concepts quickly. - Exceptional written and verbal communication skills demonstrated through email, conference calls, and internal meetings - Must be a self-starter with the ability to work independently or in a team environment - A curious nature with a desire to learn and a competitive spirit. - High level of comfort handling objections and negotiations. - Excellent time management skills. - Security or SaaS sales experience - Customer Success/Service background - Prior experience using Salesforce or another CRM solution - 2 years+ or equivalent experience in consulting or account management – particularly in cybersecurity. Benefits
- Market leader in compensation and equity awards - Comprehensive physical and mental wellness programs - Competitive vacation and holidays for recharge - Paid parental and adoption leaves - Professional development opportunities for all employees regardless of level or role - Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections - Vibrant office culture with world class amenities - Great Place to Work CertifiedTM across the globe
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