Associate, IT Support

Rowan Digital Infrastructure is redefining how data centers are delivered—faster, smarter, and at scale. We partner with hyperscale customers to provide tailored, high-performance infrastructure with a focus on sustainability, efficiency, and flexibility. Requirements - 3–5+ years of experience in IT support or a similar hands-on technical role - Strong troubleshooting experience with both Windows and macOS - Experience supporting Microsoft 365 desktop and cloud applications - Experience troubleshooting and supporting Conferencing Equipment - Familiarity with endpoint management tools (Intune, Jamf, SCCM/MECM, or equivalent) - Excellent customer service and communication skills Benefits - Generous benefits package - Paid Time Off - 401(k) company contribution - Hybrid working environment - Team building and educational opportunities - Competitive compensation and bonus plan