Director of Marketing

Sinch is a global customer engagement platform that provides communication services for businesses across messaging, voice, and email. Sinch's services are used by more than 150,000 businesses, including many of the world's largest tech companies.

ClickSend is a global cloud-based SaaS communications platform for businesses and developers that enables companies of all shapes and sizes to easily and cost effectively communicate with their customers and staff via multiple channels. ClickSend has SMS at its core and powers billions of messages annually but has expanded to become a true all-in-one multi-channel business communications platform offering SMS, MMS, RCS, Email, Voice, Fax and Post by dashboard, API or hundreds of integrations.

We're a small team based in Perth, Western Australia, but we're a global brand with offices in the US, UK and Philippines. We're part of Sinch, one of the biggest cloud communications companies on the planet based in Stockholm and have all the benefits of being part of a larger group but we retain our 'start-up' mentality. We maintain a spectacular work life balance and try to mix fun and music into our days.

We are seeking an experienced and strategic marketing leader to join our Senior Leadership Team. As the Director of Marketing, you will be responsible for driving our global customer acquisition strategy, leading a talented marketing team, and expanding our footprint in both core and secondary international markets. This is a critical role that combines long-term strategic planning with hands-on operational execution to meet ambitious growth targets.

Key Tasks and Responsibilities

• Strategic Leadership: Develop and execute a comprehensive global marketing strategy to accelerate customer acquisition and revenue growth, ensuring alignment with ClickSend's long-term business objectives.
• Team Management & Coaching: Lead, mentor, and develop a high-performing team of marketing professionals. Foster a culture of collaboration, innovation, and accountability to ensure performance targets are consistently met.
• Operational Excellence: Manage day-to-day marketing operations, ensuring the team is effective in its execution of campaigns and initiatives.
• Customer Acquisition: Oversee search budget, optimizing spend across a range of digital channels (including Google, LinkedIn, Stack Overflow) to drive customer acquisition in our primary and secondary markets.
• Market Expansion: Identify and execute strategies to accelerate customer acquisition and expand ClickSend's reach into both core markets and emerging growth regions.

To be successful you will possess the following skills and attributes:

• Proven experience as a senior marketing leader (Head of Marketing, VP of Marketing, or similar) within a B2B SaaS or technology company with an SMB customer base.
• Hands-on experience managing, coaching and mentoring a multidisciplinary marketing team.
• A strategic thinker who can balance long-term planning with the demands of day-to-day operations.
• Track record of driving high-volume inbound acquisition across paid, earned and owned channels, with a short sales cycle, via self-serve or low-touch business model.
• Experience diversifying beyond SEM: organic growth, affiliate or partner programs, co-marketing, and event-driven pipeline.
• Demonstrated success building and protecting brand in a competitive market, including positioning, messaging, and brand consistency across channels.
• Expertise in managing significant digital advertising budgets and driving global customer acquisition campaigns.
• Strong analytical instincts: comfortable owning CAC, MQL/pipeline targets, and channel-level ROI with a bias toward action
• Experience with partnerships and ecosystem marketing as a growth lever, not just an afterthought.

We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility and welcomes diversity.

Our values of Dream Big, Win together, Keep it simple and Make it happen are the foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results.

We value our team by offering;

• WHERE YOU WORK MATTERS: We understand the benefit of a flexible schedule where you can best impact both your personal and work life, so we offer a hybrid working arrangement, work from home set up reimbursement and a global mobility policy.
• PUT FAMILY FIRST: We know that building a family take priority, therefore we offer a generous parental leave program: 26 weeks salary for primary care giver and 4 weeks salary for secondary care giver
• CELEBRATE YOURESELF: By providing a day off for your birthday, we want you to take the time to celebrate the year you've had with your nearest and dearest.
• TAKE A BREAK: Enjoy a generous annual leave program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
• STAY HEALTHY: Physical wellness supports mental wellness, so we offer a monthly fitness reimbursement allowance and other wellness programs
• TAKE THE NEXT STEP: Coaching and career development support, including access to a range of online professional development courses
• CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
• MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.
• TREAT YOURSELF: Access to Reward+ program that offers a wide range of discounts and deals across retail, entertainment and much more.

If you are looking for the next opportunity in your career and want to work for a people focused, growing tech company, then Apply Now.