Remote Legal Administrative Assistant (CLIO Expert) - Dayshift, WFH

Category: Legal Location: JOB TITLE: Customer Support Officer/Administrative Assistant Type:Full Time; 40 hours per week Rate:$8AUD/hour AnAdmin + Customer Support Virtual Assistant (VA) in the immigration/law fieldsupports lawyers, paralegals, and clients by handling administrative tasks andproviding front-line customer service. Responsibilities: 1.Administrative Support - Manageemails, calendars, and appointments - Organizeand maintain client records and legal documents - Prepareand format immigration forms (e.g., visa applications, petitions) - Dataentry into CRM or case management systems ·Scheduleconsultations and follow-ups 2.Customer Support (non-voice) - Respondto client inquiries via email and chat - Guideclients on document requirements and next steps - Handlecomplaints or concerns professionally - Ensurea smooth onboarding process for new clients 3.Immigration-Specific Tasks - Assistin document collection (passports, IDs, proof of funds, etc.) - Trackapplication deadlines and submission timelines - Coordinatewith clients for missing or incomplete requirements - Maintainconfidentiality of sensitive legal information Qualifications: - Backgroundin immigration, legal services, or BPOis a strong advantage - Experienceusing tools like: Case management software (Clio, MyCase, etc.) ·Knowledgeablein using Microsoft teams - Previousexperience in a similar role (preferred) - Excellentwritten and verbal communication skills - Highattention to detail (very important in legal documents) ·Organized ·Punctualand driven.

Requirements

Job Requirements: - Background in immigration, legal services, or BPO is a strong advantage - Experience using tools like: Case management software (Clio, MyCase, etc.) - Knowledgeable in using Microsoft teams - Previous experience in a similar role (preferred) - Excellent written and verbal communication skills - High attention to detail (very important in legal documents) - organized - Punctual and driven. DetailsOriginally posted on Himalayas