Ho Tram Rewards Executive

Casino Marketing

Work Location Ho Chi Minh (Ho Tram Commune)

Job Level Experienced (Non - Manager)

Job Type Permanent

Experiences 1 Years

Salary Negotiable

Industry Casino Marketing

Deadline to Apply 30/05/2026

Contact Person Recruitment

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Job Benefit

• Insurance
• Employee Shuttle Service
• Uniform
• Health checkup
• Annual Leave

Job Description

• Maintaining the reception & information HTR counter including HTR Lounge
• Check guest Passport/ ID at Casino entrance
• Assisting guests to check-in and check- out
• Assisting in F&B and other services in the Property
• Rooms & Main Hall
• Handling guests' problems and complaints
• Taking daily head count
• Rooms reservation, transportation (Shuttle bus), etc
• Rooms admin & control
• All necessary daily & periodic reports
• Issuing room and food vouchers/ coupon following Marketing Program
• Supporting role on all casino events and promotions
• Monitoring player's average bets / guest gaming profile
• Answering phone calls and checking emails
• All other paper works and customers database
• All other work that is not handled by other sections

Casino Membership Enrollment/Take care for Member card related

Job Requirement

• Presentable and cheerful
• Good PR skills
• Knowledgeable the guests
• Knowledgeable all existing promotions
• Programs, room guidelines etc.
• Knowledgeable about the services of the company
• All procedures, policies, guidelines
• Other guests related matters
• Competence on Computer and Sequel program.
• Excellent customer service skills
• Must be able to work a flexible schedule to include nights, holidays and weekends.
• Must be able to speak, write, read and understand English.
• Prefer Korean/ Chinese language
• Prefer Height: 1.6m & Weight: around 48kg.

Job tags: Ho Tram Rewards Executive