Manager, Application Management

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

The role supports the delivery of customer‑facing and internal technology initiatives by overseeing the full software development lifecycle, ensuring compliance with governance standards, and maintaining high system reliability. The position collaborates with business stakeholders, development teams, and vendors to deliver high‑quality technology solutions aligned with organizational strategy.

Job Responsibilities

one. Software Development & Delivery

• Lead and manage the end‑to‑end software development lifecycle, including requirement analysis, design, development, unit testing, SIT, UAT, and production deployment.
• Conduct impact analyses and translate business requirements into scalable, customer‑centric system solutions.
• Ensure application performance, reliability, and stability through active monitoring and timely issue resolution.

two. DevOps, Cloud & Infrastructure

• Execute DevOps activities such as CI/CD pipeline management, automated deployment, and infrastructure provisioning using Terraform.
• Utilize Azure and other public cloud services for application hosting, deployment, and environment maintenance.
• Apply modern engineering practices using Kubernetes, Docker, Git, Azure DevOps, and Jenkins.

3. Governance, Compliance & SDLC Control

• Adhere to established SDLC processes, delivery control guidelines, documentation standards, and sign‑off procedures.
• Fulfill regulatory, audit, and risk management requirements by ensuring compliance throughout development activities.
• Follow project initiation and approval workflows such as ITJR, RDP, and Office 365 Portal submissions.

4. Vendor & Project Management

• Engage and manage vendors to ensure on‑time, quality delivery and adherence to contractual obligations.
• Support project managers in planning, monitoring, execution tracking, and risk escalation to ensure timely outcomes.

5. Stakeholder Collaboration & Communication

• Work closely with business units, product owners, and distributed teams to drive clarity and alignment on requirements and solutions.
• Provide clear communication on development progress, risks, and resolutions.

Job Requirements

Bachelor’s degree in information technology, Computer Science, Engineering, or related disciplines.

3–8+ years of hands‑on IT development experience, with supervisory experience preferred for senior roles.

Strong proficiency in:

• Java, JavaScript, NodeJS (Typescript), Spring/Spring Boot, RESTful API development.
• Public cloud (Azure) and infrastructure automation (Terraform).
• Kubernetes, Docker, CI/CD frameworks (Git, Azure DevOps, Jenkins).
• Familiarity with Agile methodologies and tools such as Jira and Confluence.
• Knowledge in Unified Data Architecture is an advantage.
• Strong analytical thinking with the ability to solve complex technical challenges.
• Excellent communication skills in English and Chinese, both written and spoken.
• Ability to collaborate across teams and manage multiple tasks under tight deadlines.
• Excellent command of English and Chinese (written and spoken)

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.