培训经理 - 普华永道 - 上海/北京/广东/香港

该职位来源于猎聘 作为学习与发展（L&D）团队的课程经理，您将支持L&D领导层打造面向未来的人才队伍，推动学习模式革新举措，以响应业务需求变化，覆盖从战略制定到落地执行的全流程。 具体职责如下： 设计并开发契合业务线学习需求的项目或课程体系，适时整合创新学习解决方案及AI驱动工具； 联合项目发起人确定课程目标并撰写高层设计文档，确保各方期望达成一致； 监督业务线核心干系人及合作伙伴发起的项目、课程体系与学习项目的有效性及质量； 调研并输出L&D领域前沿趋势洞察（包括AI及新兴实践），评估其在本地环境的落地可行性； 参与并推动创新学习解决方案的启动与实施，包括AI及其他技术的应用； 支持L&D团队打造面向未来的能力，重点提升AI素养及创新方法论的应用能力； 参与并支持L&D战略项目落地，聚焦提升学习效果与运营效率； 确保采用最有效的设计技术与交付形式，包括混合式、虚拟学习等模式； 按需响应核心干系人的关切与诉求； 有效规划、监控与管控项目或课程体系的相关成本。 任职要求 候选人需满足以下核心要求： 具备培训设计、开发与交付的深度经验（至少5年）； 拥有丰富的项目管理经验； 能够与人力条线同事及核心干系人建立并维护良好合作关系； 具备出色的分析与问题解决能力； 中英双语书面及口语表达能力优秀； 可独立高效开展工作，也能在多元团队中协同协作； 对技术充满好奇，乐于探索新工作模式，包括AI驱动的学习解决方案； 能够灵活应对职责的临时调整。 关键个人特质： 行事秉持勇气与正直； 致力于自我持续发展，持续追踪学习与发展领域前沿趋势（包括AI及创新技术）； 能够高效管控项目，按客户需求及专业标准规划并执行工作； 心态开放、适应变化，以务实态度解决问题； 沟通兼具影响力与同理心； 主动分享想法与知识，推动团队创新氛围； 对客户服务充满热情，以团队成功为目标； 用心建立并维护长期合作关系。 Job Description & Responsibilities: As a Course Manager in the L&D team, you will support the L&D leadership in building our workforce of the future and driving initiatives to reimagine learning in anticipation of the changing business needs, from strategy to execution. Specifically, you will:

• Design and develop projects or curricula that meet the learning needs of the practice, incorporating innovative learning solutions and AI-driven tools where appropriate.
• Identify course objectives and create high-level design documents with sponsors to ensure expectations are met.
• Oversee the effectiveness and quality of projects, curricula, and programs sponsored by key stakeholders and partners within the Line of Service (LoS).
• Research and provide insights into the latest L&D trends, including AI and emerging practices, for potential adoption in the local environment.
• Contribute to the initiation and implementation of innovative learning solutions, including leveraging AI and other technologies.
• Support the development of the L&D team in fit-for-future capabilities, emphasizing AI literacy and the application of innovative methodologies.
• Contribute to and support the implementation of L&D strategic projects with a focus on improving learning outcomes and efficiencies.
• Ensure the most effective design techniques and delivery mediums are employed, including blended and virtual learning approaches.
• Respond to key stakeholder concerns and interests as needed.
• Plan, monitor, and control costs related to projects or curricula effectively. Requirements: The candidate is expected to meet the following requirements:
• In-depth experience in training design, development, and delivery (minimum 5 years).
• Extensive project management experience.
• Ability to build and maintain relationships with People Organisation colleagues and key stakeholders.
• Strong analytical and problem-solving skills.
• Excellent written and oral communication skills in both English and Chinese.
• Ability to work well both independently and within a diverse team.
• Technologically curious and eager to explore new ways of working, including AI-driven learning solutions.
• Flexible in response to ad hoc changes in responsibilities. Key Personal Attributes: In addition, the candidate should demonstrate the following personal attributes:
• Courage and integrity in all dealings.
• Commitment to continuous self-development and staying informed about current learning and development trends, including AI and innovative technologies.
• Ability to manage projects efficiently; planning and executing work in accordance with client requirements and professional standards.
• Open-mindedness, agility with change, and a practical approach to problem-solving.
• Effective communication with impact and empathy.
• Actively shares ideas and knowledge, fostering innovation.
• Passionate about client service and committed to team success.
• Works diligently to build and sustain relationships.