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SR Staffing Linkedin · Posted 27d ago

Client Account Manager

New York City, New York, United States

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Indexed description

Hiring: Client Account Manager | Hybrid in NYC

LAW FIRM EXPERIENCE REQUIRED.


Global Law Firm looking for a strategic, detail-oriented leader to oversee billing, collections, and revenue operations for a high-performing team. This role partners closely with finance leadership, partners, and practice groups to drive accuracy, efficiency, and strong client outcomes.


Key Responsibilities

  • Manage, mentor, and develop a team of billing professionals
  • Lead end-to-end billing and collections strategy for assigned groups
  • Analyze billing data and trends to optimize performance
  • Partner with Pricing, eBilling, and Finance teams for seamless execution
  • Prepare and present monthly reporting, metrics, and insights
  • Build strong relationships with partners and cross-functional teams
  • Enforce compliance with client guidelines, rates, and agreements
  • Improve revenue cycle efficiency through continuous process enhancement
  • Support system implementations, testing, and special projects


Qualifications

  • 7+ years of billing/client accounting experience (law firm experience required)
  • 3+ years in a management role
  • Strong knowledge of billing, collections, and AR processes
  • Advanced skills in Excel and reporting tools
  • Experience with Aderant is a plus
  • Exceptional communication, organization, and problem-solving skills
  • Proven ability to lead teams in a fast-paced, client-focused environment

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