Relationship Manager

Business & Financial Management

• Manage budgets and regularly assess and report forecasts for profit, deposits, loans, and foreign exchange (FX).
• Monitor transaction volumes and profitability to ensure business targets are met.
• Achieve assigned KPIs in line with business objectives.
• Negotiate fees with clients to maximize revenue while maintaining strong relationships.

Credit & Risk Management

• Manage credit facilities including renewals, increases, and reductions.
• Monitor financial covenants and ensure compliance with credit terms.
• Conduct credit assessments and participate in credit-related negotiations.
• Ensure all sanction and regulatory requirements are strictly met.

Client Relationship Management

• Serve as the primary Relationship Manager (RM) for assigned clients, representing the bank professionally and building a positive reputation.
• Conduct regular client meetings and presentations to understand client needs and propose suitable banking solutions.
• Manage client expectations and resolve issues promptly to ensure high customer satisfaction.
• Collaborate with clients’ senior management to anticipate future banking needs and provide strategic financial guidance.

Operations & Coordination

• Facilitate client onboarding and account opening processes.
• Handle banking operations including loans, bank guarantees, remittances, SMAR&TS, KYC follow‑ups, and other operational matters.
• Work closely with the Corporate Business Office (CBO) and coordinate with internal departments and regional teams.
• Prepare and submit reports to the Group Head and Team Manager as required.

Qualifications & Requirements

Education

• Bachelor’s degree in Business Administration, Finance, Banking, Economics, or a related field.
• A master’s degree or professional certifications (e.g. CFA, FRM) is an advantage.

Experience

• Minimum 3–5 years of experience in corporate banking, relationship management, or a related financial services role.
• Strong experience in credit analysis, client management, and banking operations.

Skills & Competencies

• Solid understanding of corporate banking products, credit processes, and regulatory requirements.
• Strong negotiation, communication, and presentation skills.
• Ability to manage multiple tasks and priorities effectively.
• Detail‑oriented with strong analytical and problem‑solving skills.
• Ability to work independently as well as collaboratively in a team environment.

Language

• Proficient in spoken and written English (additional languages are an advantage).