Product Manager - Payments

Engagement details:

• Job Title: Product Manager - Payments
• Client: Global Cards & Payments Firm
• End-client: Leading Bank
• Employment type: Initial 12-month contract with strong potential for extension
• Location: Onsite in Athens, Greece
• Experience level: 4-6 years

*This position is only open to Greek Nationals*

Role Overview:

Our client, a Global Cards & Payments firm, is engaged with a leading bank in Greece and is seeking to onboard a Product Manager - Payments who will lead and oversee complex projects and drive the successful delivery of innovative payment solutions.

The consultant will collaborate with cross-functional stakeholders and work on-site with the client’s Cards Department Stream, joining a dynamic group of digital payments professionals.

The Ideal candidates for this role will have solid, hands-on experience in the payments industry and a strong understanding of the end-to-end payment ecosystem. This includes card scheme operations, digital payments, transaction processing, and industry regulations.

Key Responsibilities:

• Design, implement, and continuously optimize innovative payment solutions with a strong focus on customer needs
• Collaborate closely with internal stakeholders (e.g., IT, Marketing, Sales, Operations) to gather, specify, and efficiently implement product requirements
• Analyze user data and KPIs to identify optimization opportunities and maximize product performance
• Management of multiple client programs and projects related to Payment Products (e.g. Smart Data) and Services - involving implementations of complex IT solutions in the area of digital payments and financial services
• Effective project planning in line with business priorities as well as associated cost and timeline boundaries.
• Establishing appropriate stakeholder management/communication plans and effective governance, in line with the needs of the program / project
• Ensure that the program goals are realistic, the correct delivery structure is created to support the scope of work and clear lines of accountability are established.
• Support the client in establishing and maintaining high standards of project accounting and financial reporting.
• Effective evaluation, planning and management of contingency. Identification and management of risks/issues/actions to ensure satisfactory completion and delivery to project milestone plans, deploying effective escalation where required.
• Identifying, analyzing and prioritizing with the client value creation possibilities related to payment products and services (e.g. Secure Card on File – SCOF) to expand business levels.

Knowledge and Experience

• 4-6 years of experience in product management or a similar role, ideally with a focus on payment solutions and collaboration with development teams
• Fluency in Greek and English is required
• In-depth understanding of payment systems, technologies, and processes (e.g., payment gateways, card solutions, wallets). Knowledge of industry-specific regulations (e.g., PSD2) is desirable.
• Project or program management experience in a client-facing or consulting capacity
• Ability to accurately collect and analyze data to create sound, data-driven decision-making foundations.
• Present business case requirements, program & project goals and progress at senior management.
• Experience of managing large-scale software implementation projects essential & demonstrable experience of delivering projects in a technology environment.
• Proven ability to manage and deliver in a multi-project, matrix managed environment
• Strong analytical and problem-solving skills
• Formal project management certification (e.g., PMP, Prince2) is considered an advantage