NetSuite Support Analyst
Indexed description
Provides dedicated first-line support for the NetSuite helpdesk queue, delivering timely and high-quality assistance to users.
Requirements
- 3+ years of hands-on NetSuite experience in a functional support or administration capacity
- Demonstrated proficiency with NetSuite saved searches, reports, dashboards, and role/permissions management
- Experience troubleshooting NetSuite issues across core modules: GL, AP, AR, Fixed Assets, and/or Project Accounting
- Ability to work independently and manage a ticket queue with minimal daily supervision
- Strong written English communication skills — professional, clear, and user-friendly in all correspondence
- Comfortable operating in a structured escalation model and following defined protocols
Originally posted on Himalayas
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