Product Manager

Job Description

Location - Hyderabad / Ahmadabad

The Product Manager is a high performing, experienced individual contributor with strong organizational savvy, interpersonal and negotiation skills that can provide strong leadership, product planning and product vision that delivers against the company’s OKR/KPI.

The Staff Product Manager leads development of a product domain strategy, with strategic planning for product domain portfolio inclusive of dependencies from other teams.

Roles And Responsibilities

• Create new metrics to measure customer insights, as needed
• Form a holistic and global understanding of the end-to-end customer experience based on a synthesis from multiple sources·
• Propose and evaluate product changes in other domains based on a holistic understanding of the end-to-end customer experience·
• Push for solutions that test boundaries of industry trends and anticipate customer needs
• Set priorities for multiple projects
• Ensure front-end product design is successful
• Ability to write scripts for demos and demonstrate onstage product features
• Identify patterns in complex datasets and develops practical modes How you'll make an impact
• Develop a global product domain strategy (project level)
• Plan product launches considering the overall product/tech roadmaps, retail industry and calendar anticipated customer reactions, etc.
• Driving product lifecycle from requirement definitions, research, ux/ui designs, establishing KPIs, technical specs, development, to launch activities and post-launch metrics analysis and iterations.
• Create opportunity assessments and global ROI calculations for proposed strategies in their domain
• Identify corner cases astutely
• Steer technical designs toward architectural patterns and high reliability
• Understand and manage risks and dependencies
• Deliver high-quality products with upfront risk assessments and mitigation strategies
• Lead data analysis for their domain
• Evaluate global impact by creating a hypothesis, executing tests, and analyzing results Who you'll be working with
• Collaborate with product development and engineering team leads and engineering to consistently manage multiple products to planned milestones with high quality·
• Actively track key milestones across multiple programs and maintain accountability for cross-functional teams
• Collaborate across boundaries to build strategic relationships and achieve common goals
• Work collaboratively with Business Team and manage expectations of scope and requirements
  

Required Skills Sets:

• Over all 8+ years’ experience with 3+ years of product management experience in a related industry (digital / ecommerce is preferred)
• Understanding of the complete order lifecycle such as inventory management, order promising, order selling, fulfillment, payment authorizations
• Deep knowledge of available configuration in Manhattan OMS and it's base functionality
• Manage integrations and exception cases between OMS and upstream/downstream systems
• Support omnichannel use cases including BOPIS, ship-from-store, drop-ship, and returns management
• Knowledge on Cart-Checkout and Post Purchase experience.
• Experience in taking a product from ideation to execution and successful delivery.
• Demonstrated ability to build out and establish an agile digital product practice in collaboration with UX and Engineering
• Fluent in navigating Atlassian products, such as JIRA for ticket workflow and Confluence for documentation and requirements gathering, etc.
  

Excellent technical skills

• Excellent written and verbal communication skills, including an engaging presentation style
• Experience in communication to VP and C+ level: Tech, Business, Finance/Corp
  

Good to Have:

• Familiarity with programming languages
• Define product strategy by connecting the dots
• Make product decisions without ambiguity in collaboration with the team
• Manage important stakeholders across the organization while leading initiatives
• Decision-making and accountability/ownership is critical
• One point of executive customer engagement for a large portfolio
• Contribute effectively outside your comfort zone