Technical Consultant - ServiceNow ITSM (Night Shift)

AHEAD builds platforms for digital business and is seeking a highly skilled Senior Technical Consultant – ServiceNow to join their team.

Requirements

Strong technical skills to understand client requirements and effectively translate them into user stories and tasks for the development team Customize and configure core ServiceNow applications including ITSM, Service Portal, and ITOM modules (Discovery, CMDB) Conduct workshops and demos for stakeholders and end users Collaborate with internal teams and clients to ensure high-quality delivery Lead in crafting/creating, enhancing, and delivering scalable ServiceNow solutions Perform integration work and build custom Service Portals, support/create REST, SOAP, and MID Server integrations Develop, review, and optimize scripts – Business Rules, Script Includes, UI Policies, Client Scripts, etc. Collaborate with cross-functional teams, providing guidance and mentoring junior developers when needed

Benefits

Comprehensive health insurance coverage for employees Paid time off and company holidays Flexible work arrangements, supporting work-life balance Learning and development opportunities to support continuous growth and upskilling Employee wellness initiatives and programs focused on physical and mental well-being Retirement and statutory benefits in line with India regulations Originally posted on Himalayas