Verisma
Himalayas · Posted 21d ago
Customer Service Representative
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Indexed description
Customer Service Representative is responsible for fielding client inquiries regarding release of information (ROI) requests for patient medical records while maintaining consistent service standards and metrics.
Requirements
- Customer Service experience
- HS Diploma or equivalent
- Knowledge of HIPAA and state regulations related to the release of Protected Health Info
- Strong verbal communication skills
- Strong level of patience to resolve customer concerns
- Computer knowledge, including accurate keyboarding skills required
Originally posted on Himalayas
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