Customer Retention Specialist I

HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. As a Customer Retention Specialist, you'll be customer-obsessed, proactively outreaching to customers at risk, and driven by results.

Requirements

Strong English communication skills (verbal and written) Effective objection-handling and follow-up abilities Experience working in a remote environment with structured daily targets Organized, process-driven, and detail-oriented approach Familiarity with SaaS products and CRM systems (GHL experience is a plus) Working knowledge of Google Suite (Docs, Sheets, Calendar) Ability to multitask while maintaining quality Customer-focused mindset with high emotional intelligence Comfort operating in a fast-paced, data-driven environment Reliable high-speed internet and a distraction-free workspace Originally posted on Himalayas