HighLevel
Himalayas · Posted 1mo ago
Customer Retention Specialist I
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Indexed description
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. As a Customer Retention Specialist, you'll be customer-obsessed, proactively outreaching to customers at risk, and driven by results.
Requirements
- Strong English communication skills (verbal and written)
- Effective objection-handling and follow-up abilities
- Experience working in a remote environment with structured daily targets
- Organized, process-driven, and detail-oriented approach
- Familiarity with SaaS products and CRM systems (GHL experience is a plus)
- Working knowledge of Google Suite (Docs, Sheets, Calendar)
- Ability to multitask while maintaining quality
- Customer-focused mindset with high emotional intelligence
- Comfort operating in a fast-paced, data-driven environment
- Reliable high-speed internet and a distraction-free workspace
Originally posted on Himalayas
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