Project Manager (International)

Job Description We're looking for a Project Manager to join our team at Intelligent Technical Solutions, a dynamic and expanding company! You'll be a key player in delivering successful projects with a client-centric approach, using your skills in customer service, problem-solving, and attention to detail. In this role, you'll work with various tools and a great team of diverse professionals to ensure that projects are finished on schedule and within budget! Job

Responsibilities

Expected Results: - Coordinate internal resources and third parties/vendors in the pursuit of excellent execution and collaboration. - Champion the consistently excellent execution of projects, meeting client requirements while maintaining tight project budgets and timelines. - Foster a culture of effective teamwork, contributing to the success of every project. - Create and maintain comprehensive project documentation. - Use appropriate verification techniques to manage changes in project scope, schedule and costs. Prior Experience: - Minimum of 2 years leading project deployments, or relative experience - Strong technical understanding of project components and systems. - Exceptional problem-solving skills and a proactive approach to optimization. - Outstanding communication and collaboration abilities for effective stakeholder engagement. - Client-focused mindset with a commitment to ensuring client satisfaction. - Flexibility, adaptability, and a service-centric approach to project execution. Job Qualifications - Experience working with remote teams is desired. - Hands-on deployment and troubleshooting experience for different technologies including endpoints, servers, cloud technologies, networks, etc. - Ability to work in a fast-paced, and at times high-pressure consulting environment. - Experience using Professional Services Automation (PSA) tools or ticketing platforms such as ConnectWise is required. - Prior experience working in a Managed Service Provider (MSP) environment supporting multiple Clients. - Experience using Remote Monitoring and Management tools (RMM) such as Kaseya or LabTech/ConnectWise Automate, is required. Preferred Areas of Expertise: Ideal candidates have demonstrable experience in the following areas: - Project Management Methodologies: - ConnectWise Project: Experienced in leveraging ConnectWise for project management, especially adept at managing project workflows, documentation, and collaboration within this platform. - Technical Skills for Project Oversight:- Basic IT Systems Understanding: Familiarity with the general landscape of IT systems relevant to ITS projects, including a basic understanding of cloud services, network infrastructure, and cybersecurity principles. - System Integration Knowledge: Skills in understanding how various IT components (like software applications, databases, and network systems) integrate and impact project outcomes. - Data Analysis Tools: Proficiency in using data analysis tools for project reporting and decision-making, such as Microsoft Excel. Requirements: - A home office set up that meets the following:- Computer: A working computer with a minimum of 8GB RAM and one of the following:- Windows 11 with an Intel i5 or i7 (8th generation or newer), or - AMD Ryzen 5 or 7 (2000 series or newer), or - macOS 12 or newer. - Internet: Stable internet connection with at least 5 Mbps download and upload speeds. - Audio Equipment: A quality headset with a noise-cancellation feature for meetings. - Mobile Device: A smartphone capable of installing the Microsoft Authenticator app. - Webcam: An HD webcam for video calls. - A very strong cultural fit the ITS way (Our core values will be discussed during the interview) - Excellent command of the English language both spoken and written - Able to work full time 40 hrs. a week: 8:00 AM to 5:00 PM PST (Monday to Friday) - Able to pass our online behavior and cognitive assessments. - Able to provide NBI Clearance (for PH applicants). Compensation: Pay rate starts at $8.00/hr and vary by experience and location. Benefits: - Comprehensive Health Plans / HMO (Employee & Dependent/s) - Life Insurance - Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions) - Paid Time Off (starts at 15 days per year) - Maternity/Paternity Leave - Paid US Holiday - Night Shift Bonus - Salary Advancement/Loan - Health & Wellness Program - Company-paid training and certification