Cloud Engineer I

Monogram Health is seeking a Cloud Engineer for a full-time role in Brentwood, TN. The Cloud Engineer will work closely with internal and external team members, Network Engineers, and Technical Services leadership, supporting and monitoring internal and client-facing technology systems. This role requires hands-on experience with Microsoft Azure (primary), as well as exposure to AWS and Google Cloud Platform (GCP). The Cloud Engineer will provision, manage, monitor, and decommission cloud services, and support cloud-based servers and Active Directory/EntraID. This is an opportunity for someone passionate about cloud and infrastructure technologies, eager to work in a multi-cloud environment, and excited to be part of an innovative team.

Responsibilities

• Monitor, support, and enhance the security of current and future cloud environments (Azure, AWS, GCP)
• Evaluate and automate scaling and capacity requirements within multi-cloud environments
• Troubleshoot and resolve environment performance, connectivity, and security issues across Azure, AWS, and GCP
• Provide escalated support to end users and service desk technicians
• Implement new cloud environments and technologies
• Work with teams to integrate infrastructure components into processes and procedures
• Availability to work night and weekend hours on occasion as required

• Bachelor’s degree in computer science, information technology, or related field, or minimum of three (3) years’ experience supporting, implementing, monitoring, and maintaining enterprise information technology systems in Azure (Microsoft ecosystem).
• Knowledge of backup, restore, recovery, and high availability strategies for cloud environments
• Ability to identify and troubleshoot server and database resource issues (CPU, memory, I/O, disk space)
• Understanding of complex Active Directory, Azure AD, LDAP, and adherence to standards and procedures
• Advanced knowledge of DNS, DHCP, Kerberos, and Windows Authentication
• Familiarity with network protocols (DNS, SMTP, SNMP, SSH, SFTP) and TCP/IP routing/subnetting
• Working knowledge of VPN connectivity and client troubleshooting
• PowerShell skills
• AWS and GCP experience preferred
• Knowledge of Cisco Meraki network equipment/IOS preferred
• Certification(s) related to the cloud environment preferred (e.g., AZ-900 or higher, AWS Certified Cloud Practitioner, Google Associate Cloud Engineer)

• Comprehensive Benefits - Medical, dental, and vision insurance, employee assistance program, employer-paid and voluntary life insurance, disability insurance, plus health and flexible spending accounts
• Financial & Retirement Support – Competitive compensation, 401k with employer match, and financial wellness resources
• Time Off & Leave – Paid holidays, flexible vacation time/PSSL, and paid parental leave
• Wellness & Growth – Work life assistance resources, physical wellness perks, mental health support, employee referral program, and BenefitHub for employee discounts

Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders.

Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient’s healthcare options; as well as assist with daily needs such as access to food, healthy eating, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home.

Monogram Health’s personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum.