Director of Client Growth
Indexed description
The Director of Client Growth leads the Client Growth function for Acquisition.com's Advisory Practice, focusing on retaining clients, expanding relationships, and increasing lifetime value. This is a builder-operator role that requires creating structure where it does not yet exist and scaling it as the business grows. Requirements - 7+ years in Client Success, Account Management, or similar roles, with 3+ years leading a team at Director level or equivalent - Experience managing and scaling a team of 5+ client-facing team members with clear ownership of performance and outcomes - Proven ownership of retention and expansion metrics such as NRR, GRR, or renewal rate in a revenue-carrying role - Experience building and operating systems inside a CRM such as HubSpot, including workflows, automation, and reporting Benefits - Flexible Unlimited Paid Time Off and Company-wide Holidays - Employer sponsored Medical, Dental, & Vision plans - $1,950 annual Employer HSA contribution - FSA options including dependent care - Employee assistance program and mental health resources - Employer match program for 401(k), eligible for both Traditional and Roth accounts - $1,200 annual wellness reimbursement through JOON that supports health, family care, pet care, fitness, and more!
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