Donor Operations Training Specialist

JOB REQUIREMENTS: Do you enjoy working behind the scenes while still

making a meaningful impact in your community? Consider a rewarding

career as a Donor Operations Training Specialist at The Community Blood

Center. In this role, you\'ll be a vital part of a mission-driven team

dedicated to saving lives, ensuring that the people who collect

life-saving donations are expertly trained, confident, and prepared.

This position takes ownership of all training and development

initiatives for blood donor collections stafffrom onboarding and

technical training to ongoing education, mentoring, and competency

Assessments. If You Are Passionate About Developing Others, Improving

processes, and contributing to a life-saving mission, this role offers a

unique opportunity to make a lasting impact. JOB SUMMARY: Responsible

for the development and management of all training, re-training,

mentoring, competencies, and CPR certifications for blood donor

collections staff. Ensures new team members have engaging experience

during technical training, integration into the team and orientation to

the organization, department, and culture. Collaborates with the

Leadership Team of the department to maintain process consistency,

uphold training requirements, ensure high levels of quality and

Compliance And Pursue Opportunities For Improvement. ESSENTIAL DUTIES

AND RESPONSIBILITIES (other duties may be assigned): 1. Creates and

implements effective and engaging training process for new staff that

ensures successful integration into the organization and department. 2.

Develops and deploys training methods and materials that provide for

effective knowledge transfer and skill development among new and

existing staff. 3. Manages all training activities for the blood

collection department to include initial training, re-training,

promotional training, process update training, certification training

and competency assessments. Monitors and ensures all training is

completed and required. 4. Provides guidance, feedback, and instructions

to staff members performing training or mentoring functions to ensure

consistent training experience for all staff. 5. Maintains proficiency

as a trainer by working in operational areas on a regular basis. 6.

Utilizes appropriate adult learning principles to ensure the development

of effective learning tactics and environments for the various types of

training conducted within the department. 7. Identifies training needs

and make and implements recommendations for changes in curriculum for

new hire training, re-training, cross-training, and competency

evaluations. 8. Identifies trends in errors through data analysis and

makes recommendations for process improvements and enhancements of

training materials and methods. 9. Assists in developing and writing

SOPs, training documents, and related forms based on need and regulatory

requirements, as required. \*\*\*\*\* OTHER EXPERIENCE AND

QUALIFICATIONS: JOB QUALIFICATION REQUIREMENTS: Bachelor\'s Degree or

related equivalent experience 2-3 years of training experience in a

technical setting Knowledgeable in medical terminology Phlebotomy and

Donor Screening Experience Required. Training With Adult Learners Is

required. CPR certification required within 6 months of employment

Knowledge of AABB/FDA (highly desired) Previous medical training or

certification is preferred Must maintain personal competency and

expertise in current practice Timeliness in dissemination of knowledge

Excellent organizational, oral, and written communication skills Strong

interpersonal skills and computer literate Effective coach, skilled in

observation of operational tasks Skilled in accurate documentation with

emphasis on detail Skilled in utilizing resource materials accurately

High level of assessment skills Employee may occasionally be required to

lift objects or materials weighing up to 50 pounds. \*\*\*\*\*

APPLICATION INSTRUCTIONS: Apply Online:

ttps://www.communityblood.org/current-openings/staff-development-lead/