Associate Product Manager

Role description

Job Title: Associate Product Manager Location: Barcelona

Job Summary:

We are seeking a highly skilled Associate Product Manager to join our dynamic team. The ideal candidate will possess a deep understanding of the product and services data ecosystem, enabling them to leverage existing capabilities and define new requirements for future experiences. This role requires balancing strategy, governance, and implementation of data-related initiatives while facilitating conversations among various stakeholders, including executives, engineers, analysts, product teams, and external customers.

Responsibilities:

• Deeply understand the product and services data ecosystem to leverage existing capabilities and define new requirements.


• Balance strategy, governance, and implementation of data initiatives, facilitating discussions among impacted stakeholders.


• Collaborate closely with CRM, product, and service teams to define data and functional requirements for personalized customer experiences across all communication touchpoints.


• Apply knowledge of AI and ML to define data products, schemas, and models that automate scalable customer experiences.


• Translate large data initiative requirements into smaller, agile-based stories for incremental delivery, allocating resources effectively for each initiative.


• Define a roadmap outlining data requirements for new feature development, incorporating customer and business needs.


• Immerse yourself in customer feedback and sentiment data to understand the customer experience and map out data personas and consumer profiles.

Mandatory Skills:

• Expertise in data science, data manipulation, visualization, and predictive analysis.


• Strong foundation in analytics and metrics, including the development of data schemas.


• Experience in segmentation and targeting strategies across a multichannel ecosystem.


• Understanding of current data and privacy policies and their impact on customer engagement strategies.


• Working knowledge and experience with semantic and knowledge graph technologies.


• Strong organizational skills to ensure timely completion of tasks.


• Ability to multitask and manage time effectively while working on various projects with multiple stakeholders.


• Demonstrated knowledge of general marketing functions through education or work experience.


• Excellent management and communication skills.

Preferred Skills:

• Analytics Certification.

Qualifications:

• Data Science or Engineering Degree.


• MBA or business degree is desired.


• 10+ years of total experience with a focus on data product marketing/management.

If you are passionate about leveraging data to enhance customer experiences and have the skills to drive data initiatives, we encourage you to apply for this exciting opportunity.

About Mphasis:

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.

Equal Opportunity Employer:

Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breast feeding and related medical conditions), mental or physical disability, medical conditions military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO in the law poster here, view the EEO in the law supplement here. To view the pay transparency nondiscrimination provision please click here and to view the E-Verify posting click here.
Mphasis is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of disability to search and apply for a career opportunity, please send an email to [email protected] and let us know your contact information and the nature of your request.