Senior Business Analyst

Senior Business Analyst

Location: Hybrid Bolton

Department: Transformation & Change

Salary: up to £60,000.00 dependant on experience.

About the Role

We are seeking an experienced and forward-thinking Senior Business Analyst to play a key role in driving strategic change across the organisation. Operating at a senior level, you will work closely with leadership teams to shape and deliver business initiatives, ensuring alignment between business objectives, technology, and operational capabilities.

As a big-picture thinker, you will translate complex challenges into clear, actionable solutions. You will also act as a trusted advisor and ambassador for the Business Analysis function both internally and externally, contributing to the continuous evolution of our Transformation & Change capabilities.

Key Responsibilities

Strategic Delivery & Business Analysis

• Partner with senior stakeholders to shape and deliver strategic initiatives
• Lead business analysis activities across large-scale projects and programmes
• Define and document business requirements, process flows, and system interactions
• Conduct impact assessments across people, processes, and technology
• Challenge assumptions and influence decision-making to drive innovation and improvement
• Support business case development with clear analysis of benefits, costs, and risks
• Facilitate workshops, interviews, and stakeholder sessions to gather and validate requirements
• Bridge the gap between business and technology teams, ensuring solutions are aligned and feasible
• Use data and insights to guide decision-making and measure success

Stakeholder Engagement & Collaboration

• Build strong relationships with stakeholders from operational level to senior leadership
• Act as a trusted advisor, influencing and gaining buy-in for change initiatives
• Work closely with Product Owners and Delivery teams to prioritise and shape requirements
• Ensure initiatives are delivered on time, within scope, and aligned to expected outcomes

Practice Development

• Champion Business Analysis best practices, frameworks, and methodologies
• Drive consistency in process and requirements documentation
• Mentor and support colleagues, promoting knowledge sharing across the function
• Lead continuous improvement initiatives aligned with industry trends
• Foster a collaborative, problem-solving culture within the BA practice

Leadership & Quality Assurance

• Provide leadership and strategic direction for business analysis activities
• Inspire and motivate teams through strong role modelling and engagement
• Ensure high-quality standards in requirements gathering and solution validation
• Conduct post-implementation reviews and measure success through KPIs and metrics
• Promote a culture of accountability, learning, and continuous improvement

About You

Essential Skills & Experience

• Proven experience (5+ years) in Business Analysis, including senior-level responsibility
• Strong track record delivering complex, high-impact change initiatives
• Experience working with senior stakeholders and influencing decision-making
• Deep understanding of BA frameworks (e.g. BABOK, Agile, Waterfall)
• Strong analytical, problem-solving, and strategic thinking skills
• Excellent communication and facilitation skills
• Experience working in Agile or hybrid delivery environments

Desirable

• BCS Diploma in Business Analysis or equivalent
• Lean Six Sigma (Green Belt) or process improvement qualification
• Agile certifications (Scrum, SAFe)
• Experience in digital transformation and operating model design
• Change management qualifications (e.g. PROSCI)

What We’re Looking For

• A strategic thinker who can see the bigger picture while delivering at pace
• A confident communicator and influencer at all levels
• A collaborative leader with a passion for continuous improvement
• A challenger mindset, willing to question the status quo
• A proactive and resilient individual who thrives in a fast-paced environment