Video Content Creator, Customer Education

At Harvey, we're transforming how legal and professional services operate. This is a rare chance to help build a generational company at a true inflection point. The work is ambitious, the bar is high, and the opportunity for growth is unmatched. Requirements - 2-4 years of experience creating and producing educational or instructional video content for SaaS or technology products. - Comfortable producing in rapid release cycles, creating multiple videos each week, and adaptable when priorities shift or new content needs emerge. - Proven ability to explain complex technical concepts through engaging, visual storytelling. - Proficiency with tools such as Loom, Adobe Premiere, ScreenStudio, or similar platforms for video capture, editing, and collaboration. - Experience leveraging AI-driven tools to expedite video creation and maintain high output quality. - Strong creative and technical editing skills (voiceover, pacing, visual clarity, audio balance). - Deep understanding of instructional design principles and how to translate them into video. - Excellent attention to detail, organization, and ability to manage multiple video projects simultaneously in a fast-moving startup environment. - Collaborative mindset with experience partnering cross-functionally with Product, Marketing, and Customer Support teams.