Inside Sales Customer Success Manager

At Chemtek, we’re more than just chemical company. We’re a family-owned innovator, shaking up the industrial sectors with bold ideas, viral social media campaigns, and the industries leading products. We’re growing fast and are looking for a select group of people to join our team.

Our Inside Sales positions require hard-working individuals that thrive in a fast-paced organization and place a High Value on the Customer Journey.The ideal candidate is a relationship builder with a strong passion for sales and success. You will be responsible for managing and growing assigned key accounts.

What will you do?

• Develop relationships with decision makers and build champions
• Develop, negotiate, and close new business opportunities through phone, email, and video.
• Maintain and Grow our Loyal Customer Base by Building Relationships and Solving Problems
• Use Salesforce to effectively maintain an accurate pipeline of all sales opportunities, contacts and account history

Responsibilities

• Become a subject matter expert
• Own the end-to-end sales cycle: advance sales opportunities and retain business as recurring revenue
• Quickly convert qualified leads to closed revenue
• Maintain a comprehensive record of sales actions within CRM system
• Work cross-functionally to ensure full customer service and improve sell-side opportunities
• Have a High energy!
• Be Self-motivated and self-managed
• The ability to overcome objections and create solutions to solve problems
• Commitment to providing an exceptional Customer Journey
• Solving Problems while being a subject matter expert

Qualifications

• Bachelor's degree or at least 3 - 4 years of quota-carrying experience
• Proven rapport and understanding of industrial markets such ac construction, agriculture, transportation etc.
• Experience selling over the phone utilizing current technologies.
• Track record of high achievement
• The ability to make friends easily
• Have a keen attention to detail and a do-it-right mentality
• Excellent interpersonal and verbal communication skills
• High level of capacity to use phone, computer, and associated software.

What we offer

• Competitive compensation based on experience. Salary, Bonus, Other Opportunities Uncapped
• Annual OTE between $50K and $80K
• Top-tier benefits, including:
• QESHRA Health Insurance Reimbursement for both employees and their families
• 401(k) with significant company contribution
• Paid vacation and sick leave
• Technology Package
• 8 additional paid days off during the Christmas holiday
• Paid covered On-site parking in the Downtown Durham Historic American Tobacco Campus – easy access to restaurants, entertainment, and covered parking.