Director of Business Admin

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

POSITION PURPOSE SUMMARY:

Responsibilities

The Director of Business Administration is responsible for oversight of finance information, technology, and reception services of the ministry unit. The incumbent has the primary responsibility of:

• Providing accurate financial information to the Executive Director, leadership team, divisional and territorial staff.
• Ensuring that adequate information technology strategies are in place.
• Ensuring that all processes within the areas of responsibility are completed in accordance with The Salvation Army policies and standards.

Accountabilities

The incumbent may perform all, some, or similar range of duties.

• Strategic Business Planning
• Develops and implements, in consultation with the Executive Director and leadership team, strategic financial initiatives for the ministry unit.
• Completes operational reviews and analysis of programs and services to allow for better allocation of resources and mission advancement.
• Oversees the preparation of the annual budget for the ministry unit; provides guidance for the monitoring of actual activity against proposed budget on an on-going basis and takes corrective action as needed.
• Communicates with program/department staff to understand financial and information technology needs and provides information and assistance to aid in making informed operating decisions.
• Provides leadership, in conjunction with the Executive Director, regarding strategic partnerships, and proposal submissions.
• Manages operating agreements with partners, funding agreements, contracts, and leases.
• Develops policies relating to finance and ensure information technology policies are developed and maintained.
• Demonstrates diligent stewardship of resources.
• Ensures all information technology systems are working and upgrades are completed promptly.
• Provides general support in the absence of Executive Assistant.
• Creates and maintains an up-to-date position manual.
• Financial
• Guides Finance staff on complex and high-level inquiries.
• Approves purchase orders and invoices that in accordance with finance procedures.
• Provides guidance for managing the reporting obligations of funding contracts and responds to questions.
• Performs financial analysis of programs to ensure solvent operations and identifies opportunities to expand services and/or control costs.
• Manages internal audit and risk assessment review processes including liaising with auditors and supervising the preparation and submission of supporting documents.
• Reviews documentation for financial schemes and purchase requisitions for consideration and review of divisional leadership.
• Information Technology
• Support IT Infrastructure and Systems Manager in high-level planning to align the IT strategy with organizational needs and business goals and in liaising with territorial staff regarding various requests.
• Team Management
• Builds a team that is qualified, equipped and engaged in their work, as well as works well with other areas within the organization to create unity and flow of services.
• Hires, orients, trains, supports, recognizes, evaluates, and retains direct reports, and supports all departments within the ministry unit to ensure that all on-site related activities can be completed and comply with THQ standards.
• Ensures finance and information technology, areas are fully staffed with qualified staff and that staff have the resources to do their jobs.
• Completes supervisory payroll functions in the HRIS, inclusive of approving vacation, sick time, timesheets, etc. for direct reports; ensuring direct reports are paid accurately and on-time and in keeping with policies, procedures, and legislation.
• Effectively utilizes, supports, evaluates, and retains department volunteers.
• Ensures compliance with legislation and workplace policies and practices.
• Ensures that the business administration team completes mandatory training or certifications as required and identifies any additional training needed.
• Conducts regular supervision with staff; ensures that timely performance reviews are completed for all team members.
• Conducts monthly meetings with department staff.
• Complies with all occupational health and safety legislation and workplace health and safety policies, procedures, and protocols.
• Administrative
• Attends Leadership Team meetings, presents finance and information technology issues, answers questions, and prepares reports as required.
• Attends and participates in meetings/events/committees (internal and external) as required.
• Ensures that the departments mentioned above meet both the internal and external accreditation standards when it is due for accreditation review.
• Attends meetings as requested by the Executive Director.

Internal

CRITICAL RELATIONSHIP MANAGEMENT:

• Regular specialized and diversified communication with MU(s)/facilities employees and leaders and DHQ/THQ teams.
• Interaction with MU leaders to provide specialized support as requested.
• Problem resolution involves actions defined by functional/technical/operational and mission focused professional standards.

External: Specialized and diversified communication vendors, service providers, auditors, funders.

Managerial/Technical Responsibilities

Reports directly to the Executive Director.

Direct reports: 5-7 employees

Financial And Material Management

• Minor material responsibilities:
• May have access to confidential information.
• Use and maintains own organizational assets (computer, phone) in accordance with guidelines.
• Position is involved in minor financial matters regularly.
• Budget planning
• May liaise with auditors and funders.
• May handle cash and/or credit card.

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct.

Working Conditions

• Working environment is mostly in the office within a men's residential shelter with generally agreeable conditions
• Some travelling to other ministry unit sites may be required

Education And Expereince Requirements

• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
• Ability to provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required, including Child Check (if appropriate).
• Alternative combination of education and experience may be considered.

Education, Qualifications And Certifications

• Completion of a Bachelor’s Degree in a related field (e.g., Business Administration, General Management, Priority Management, Finance/Accounting, etc.).

Experience And Skilled Knowledge

• Five years of prior related progressive experience in the Business Administration, Property Management, Finance/Accounting or other related field in a supervisory/managerial role.

Skills And Capabilities

• Commitment to quality customer service and strong customer service skills.
• Attention to detail and high accuracy.
• Good analytical and problem-solving skills.
• Ability to coach and develop employees.
• Good team management skills.
• Ability to adapt and work in a changing environment.
• Ability to understand financial reporting as presented from other countries and standards.
• Able to work in a consultative, diplomatic, and tactful manner.
• Innovative and open to new ideas.
• Strong sense of integrity with professional ethics and a balanced sense of fairness and flexibility.
• Able to proactively recognize potential risks and issues, respond with solutions and engage others in implementing change.
• Effective organizational and time management skills – self-motivated and disciplined self-starter.
• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
• Must have the ability to multi-task, manage time effectively & prioritize work as well as problem solving skills.
• Must have the ability to communicate effectively and give and understand written and oral instructions.
• Must enjoy teamwork and have effective interpersonal and conflict resolution skills.
• Able to concentrate continuously, while monitoring the environment.

Compensation

The target hiring range for this position is $88,524.80 to $110,635.20 with a maximum of $132,766.40.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.