Account Manager - South NL
Indexed description
You will act as the trusted point of contact for medication delivery solutions, managing accounts day to day while identifying, developing and converting new opportunities. Success in this role comes from strong relationships, clinical understanding and disciplined sales execution.
The role
You will own performance across your territory, ensuring both commercial growth and high customer satisfaction.
Key responsibilities include
- Acting as single point of contact for hospital customers across the medication delivery portfolio
- Owning day to day account management and coordinating internal teams to ensure smooth execution
- Ensuring implementation of solutions in line with customer needs in close collaboration with medical and clinical colleagues
- Mapping decision makers and influencers within hospitals and care settings
- Building long term partnerships through structured account planning and strong CRM discipline
- Leading cross functional customer success teams to drive adoption and satisfaction
- Driving upsell and cross sell opportunities within existing accounts
- Identifying, developing and converting new business opportunities
- Collaborating with business development on market shaping and growth initiatives
- Delivering agreed sales growth, profit and performance objectives within the region
Key requirements include
- Nursing background with sales experience, or strong medical device sales experience with clinical credibility
- Operating room experience is essential, with exposure to medication delivery or infusion related products a strong advantage
- Proven experience in a customer facing role within the medical device industry
- Demonstrated solution selling capability with cross functional selling experience
- Comfortable working within a large, international matrix organisation
- Strong business insight with a hands on, execution focused mindset
- Ability to understand customer needs and translate them into practical, value driven solutions
- Confidence engaging clinical, pharmacy and procurement stakeholders
- Structured, proactive and accountable in managing pipeline and territory performance
- Strong communication skills with the ability to build trust and long term partnerships
- Bachelor’s degree or equivalent experience in healthcare, business or a related field
- Native level Dutch with good English, written and spoken
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