Business Analyst

Summary

The Business Analyst works with all areas of the organization, identifying opportunities for improvement in operations and processes. This highly collaborative position interacts with all users and subject matter experts to understand and seek solutions to roadblocks and problem areas.  This role is a key member of the PMO team and works to delivery company projects. This includes analyzing business needs, documenting requirements and, in collaboration with other members of IT, designing technical solutions. The Business Analyst I participates in the testing of solutions and ensures that systems are properly implemented, including creating system and user documentation, and training.  The individual selected for this position is expected to go above the status quo. The Business Analyst I will play a key role in moving both the IT organization and Toastmasters WHQ forward through best practices, up to date knowledge of systems and technology, and outstanding customer service. 

Description

• Define and document business functions and processes • Identifies and solicits opportunities for business process improvement • Consult with functional business unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input