VP, Global Shared Services

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

How We Work

At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values

Bold in how we dream and innovate

Responsive to feedback, challenges and opportunities

Accountable for results and best in class outcomes

Visionary in future focused problem-solving

Exceptional in execution and impact

Strategy and Operations

• Define and lead the global HR Shared Services strategy, driving operational excellence and continuous improvement
• Oversee HR operations across the full employee lifecycle, ensuring consistency, quality, and scalability
• Establish and manage service delivery standards, including SLAs, KPIs, and performance metrics
• Develop and execute multi year roadmaps to modernize and scale HR shared services globally
• Continuously assess and evolve the operating model to meet changing business and workforce needs

• Design and implement scalable, efficient HR processes and service delivery models
• Lead the evolution of the HR technology ecosystem to enable automation, self service, and an improved employee experience
• Partner with HR and cross functional teams to streamline workflows and reduce complexity
• Identify and implement opportunities for digital enablement and process optimization

• Ensure data integrity, security, and governance across all HR systems and processes
• Maintain compliance with global employment laws, regulations, and data privacy requirements
• Leverage data and analytics to generate insights, inform decisions, and improve operational performance
• Establish controls and standards that ensure consistency and mitigate risk globally

• Build, lead, and develop a high performing global HR Shared Services and HRIS organization
• Lead through other leaders, scaling capability, accountability, and impact across regions
• Partner closely with HR centers of excellence, HR Business Partners, and cross functional leaders including IT, Finance, and Legal
• Serve as a strategic advisor on HR operations, shared services, and employee experience
• Navigate global complexity and drive alignment across diverse stakeholders, regions, and business units

What We’re Looking For

• 10 plus years of experience in HR operations or related fields, including 5 plus years in senior leadership roles
• Proven experience leading global HR shared services or operations functions in complex, matrixed organizations
• Proven ability to lead through leaders and scale high performing global teams
• Experience driving multi year transformation roadmaps, including process, technology, and service delivery evolution
• Demonstrated success managing global complexity across regions, regulatory environments, and stakeholder groups
• Experience operating within a tiered Shared Services model, including self service, case management, and SLA driven environments
• Strong understanding of global employment laws, compliance, and HR best practices

• Strategic and systems thinker with the ability to design and scale HR operations
• Strong executive presence with the ability to influence and partner at senior levels
• Deep expertise in HR systems, process optimization, and service delivery models
• Data driven mindset with strong analytical and problem solving capabilities
• Excellent communication and stakeholder management skills
• Detail oriented with a focus on accuracy, efficiency, and operational excellence

At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us

• Competitive compensation
• Comprehensive benefits
• Career success on your terms
• Flexible work environment
• Annual wellness and community outreach days
• Always on recognition for your contributions
• Global collaboration and networking opportunities

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.

We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to [email protected].

How To Apply

Interested? Submit your application along with any supporting information- we can’t wait to hear from you!