ERP Program Manager (Freelance)

ERP Program Manager

Location: Liège, Belgium (remote with on-site visits once a month)

Start Date: ASAP

Contract Length: 12 months (freelance) with high extension possibility

About the Opportunity

A leading organisation in a highly regulated environment is seeking an experienced Program Manager to support the implementation and optimisation of Microsoft Dynamics 365 (D365 Finance & Operations), with a primary focus on launching and driving the U.S. rollout while ensuring compliance, system readiness, and necessary enhancements to an already established European landscape; this is a hands-on programme leadership role that requires bringing structure and execution discipline to a complex, multi-team environment, playing a central role in establishing governance, improving delivery, and aligning stakeholders across IT and business functions.

Key Responsibilities

• Lead the U.S. implementation of D365 Finance & Operations (F&O), building on an existing European setup
• Own and drive ERP programme delivery, including implementation and ongoing improvements
• Develop and manage end-to-end project plans, timelines, and milestones
• Establish clear programme governance, including regular status reporting to leadership
• Drive and improve change management processes across the programme
• Identify and address gaps in planning, execution, and ownership
• Coordinate and align cross-functional teams (IT, QA, Logistics, Engineering, Compliance, Finance)
• Manage and influence 20-25 stakeholders across business and technical teams
• Support SOC compliance efforts, particularly across IT processes and change management
• *Ensure adherence to regulatory standards, including CFR Part 11 and audit readiness

Required Experience

• Proven experience leading ERP programmes/projects, ideally with Microsoft Dynamics 365 (D365 F&O)
• Strong project/programme management capability (planning, governance, stakeholder management)
• Experience working in highly regulated environments (e.g., medical devices, life sciences, manufacturing)
• Strong understanding of SOC compliance and experience supporting audit/compliance-driven environments
• Experience with CFR Part 11 compliance and regulated IT/change processes
• Ability to operate hands-on across business and technical teams with strong communication skill
• English is required, French is nice-to-have