Product Manager - (Consumer Discovery, Agentic)

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 65 countries worldwide powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

Job Description

We are looking for a Product Manager (Agentic Discovery) to lead the charge in redefining how users find and interact with our marketplace through conversational search and AI agents. In this highly experimental and fast-moving role, you will collaborate with leadership, tech, and design to build a delightful agent-led experience from the ground up. You will be responsible for shaping product strategy, launching rapid experiments, and translating cutting-edge AI capabilities into tangible consumer value.

• Shape the Agentic Product Experience: Help drive the transition from traditional search to conversational discovery, defining how agents solve complex user intents.
• Rapid Prototyping & Evaluations: Partner with Tech to build agentic workflows, evaluations, and guardrails in a fast-moving, experimental environment.
• Define New Success Metrics: Establish frameworks for measuring agent performance in a non-deterministic world, focusing on conversational quality, accuracy, and user delight.
• Cross-Functional Alignment: Collaborate with leadership, tech and design to turn ambiguous AI capabilities into a cohesive, high-impact product experience.

At Delivery Hero, you’ll shape the global consumer experience for millions of users. Your work will have a direct impact on how we attract and retain customers, creating data-driven, personalized interactions that keep them coming back. As part of our Consumer Team, you’ll enhance customer satisfaction and drive global growth and profitability through innovative projects.

Qualifications

• 3–5 years experience in consumer-facing Product Management, in a startup or fast-moving environment
• Expertise in rapid prototyping with AI, A/B testing and making data-driven decisions
• AI-native: Experience using, building & launching AI-driven products
• Extreme ownership & bias for action: You are a self-starter with a growth mindset and can operate in high ambiguity situations
• Ability to translate complex technical concepts into clear strategies for stakeholders and leadership

Nice to Have:

• Experience with evaluation & measurement of AI-driven products
• Hands-on analytics experience
• Experience working on consumer products with millions of users

Additional Information

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
• We offer 27 days holiday with an extra day on 2nd and 3rd year of service
• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Gym & Bicycle Subsidy
• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.
• Wondering what relocating to Berlin is like? In this article, we’ve put together 10 things you should know about moving to Berlin and how Delivery Hero can support you. You can also visit our relocation hub and check out more information about moving to Berlin.
• Ready to prepare for your interview? Check out the list of the 5 most common interview questions and answers created in collaboration with our recruiters.

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at [email protected].

Severely disabled applicants with equal qualifications will be given preferential consideration.

You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.