Account Manager (Art Logistics)

Join a specialist organisation within the fine art logistics industry as a Client Manager based in New York. This opportunity focuses on managing high value artwork transportation, storage, and handling projects within a fast paced, client driven environment. Ideal for professionals with experience in fine art shipping or high-value logistics, this role offers exposure to premium, white glove services.

What You’ll Be Doing:

• Manage end to end client relationships for fine art logistics projects
• Coordinate domestic and international transportation of artwork, including scheduling and routing
• Liaise with internal operations teams, warehouse staff, and external vendors
• Prepare detailed job estimates, client quotes, and invoices
• Oversee packing, crating, and installation logistics to ensure best practices
• Monitor shipment progress and provide proactive updates to clients
• Ensure compliance with customs regulations, import/export requirements, and insurance policies
• Handle high-value artwork with strict adherence to security protocols
• Resolve client issues efficiently while maintaining exceptional service standards
• Maintain accurate records within CRM and logistics systems
• Identify upselling opportunities within existing client accounts
• Collaborate with senior leadership to improve processes and client satisfaction

What We’re Looking For:

• 3–5 years of experience in fine art logistics, art shipping, or high-value goods transportation
• Proven experience managing client relationships in a logistics or art handling environment
• Strong organisational and multitasking skills in a fast paced setting
• Excellent communication and client facing abilities
• Knowledge of packing, crating, and transportation standards for artwork
• Familiarity with international shipping documentation and customs procedures