Support Software Engineer

Salary Range: $70k - $80k

Who We Are

RateLinx is a leading logistics and transportation SaaS provider delivering TMS, real‑time visibility, and freight audit & payment solutions on a single platform. We help shippers reduce costs, improve service, and optimize their supply chain operations through data‑driven insights and collaborative problem‑solving.

Our team lives our core values—responsive, reliable, knowledgeable, confident, innovative, nimble, and collaborative. If this sounds like you, we’d love to meet you.

What You Will Do

The Software Engineer works closely with the Account Managers to implement new functionality for existing clients, and troubleshoot any issues that arise.

You will create and support custom system solutions by:

• Collaborate with Account Manager to design, configure, and deploy TMS solutions based on customer requirements
• Support data migration efforts including mapping, transformation, validation, and testing
• Write and maintain clean, scalable, well-documented code
• Troubleshoot issues, performance bottlenecks, and system defects
• Perform system testing and UAT support
• Provide post-go-live technical support during hyper-care phase
• Collaborate with Product and Engineering teams to communicate enhancement requests and product gaps

Who You Are

• 1+ years of software engineering experience, preferably in a SaaS environment
• Bachelor’s degree in computer science or related field
• Experience working with REST APIs, JSON, XML, and web services
• Strong proficiency in one or more programming languages (e.g., JavaScript, Python, C#, Java)
• Experience with SQL and database management
• Familiarity with system integrations, EDI transactions (e.g., 204, 214, 210), and data mapping
• Strong debugging, troubleshooting, and problem-solving skills

Why Work for RateLinx

• 2024 & 2025 Top Workplace Award Winner via AZ Central.
• In-office position that has views of the mountains.
• Flexible schedule and hybrid work opportunities.
• Friendly, professional, and collaborative workplace.
• Business casual dress code.
• PTO eligible immediately upon hire.
• Medical, Vision and Dental Insurance (RateLinx pays 80% of the premium).
• Employer-Paid Life and Disability Insurance.
• Voluntary Life Insurance and Pet Insurance available at a group rate.
• Flexible Spending Account (FSA).
• 401(k) + employer match.

We’re growing quickly and looking for high‑energy team members who want to make an impact, support our customers, and have fun doing it.

How to Apply

Are you ready to make a difference? Apply online at https://www.ratelinx.com/careers/

To learn more about us, visit https://www.ratelinx.com/about/